All Entries Tagged With: "cruise"
DISNEY CRUISE LINES RETURNS TO VANCOUVER
Disney Cruise Lines has released its itineraries for the 2013 season and Vancouver is once again a home port.
Starting May 27, the Disney Wonder will depart Vancouver 16 times throughout the year, travelling through the fjord at Tracy Arm and docking in the Alaskan ports of Skagway, Juneau and Ketchikan. Disney debuted its Alaskan cruises in Vancouver last year, carrying approximately 90,000 passengers and contributing $40 million to the city’s economy.
The organization switched to Seattle as the departure hub for 2012, but Vancouver’s closer proximity to Alaska and positive feedback from travellers contributed to Disney’s decision to reinstate Vancouver as the departure port for Wonder next year. A Disney cruise is an ideal pre or post conference idea for delegates travelling with families.
Costa Concordia and Cruise Ship Holidays
Following the Costa Concordia disaster, new safety procedures have been introduced to cruise ships. But what does this mean for the cruise industry?
On the 13th January the Italian cruise ship, Costa Concordia, partially sank after hitting a reef off the Tuscan coast. More than 4,200 people had to be evacuated and since then, the ship has lain submerged as experts attempt to remove the 500,000 gallons of fuel on board.
The sunken vessel can only begin to be removed when all the fuel has been taken off, but this could take up to a month.
The ship will then be removed either by floating it in one piece or cutting it up and towing it away as a wreck – an operation that could take up to ten months.
So, in the wake of this disaster, how has the cruise industry reacted?
Following a review of safety procedures the Cruise Lines International Association, European Cruise Council and Passenger Shipping Association announced that cruise holidaymakers will now need to take part in pre-departure safety drills.*
This should help ensure that all passengers know what to do and where to go in the event of an incident while on board.
So as peak booking time approaches and in light of these new safety regulations, why choose a cruise holiday?
- Value for money: You pay one price and your accommodation, food, drink and entertainment is all included.
- Variety: With hundreds of ships and thousands of ports to choose from, there’s a cruise to suit everyone.
- Destinations: If you’ve only got limited time for a holiday, a cruise is the best way to see several destinations in one go.
- Great for families: Many cruise ships are geared up for families with kid’s clubs and activities to keep your little ones entertained.
- Activities: These days cruise ships have every activity you can think of and more – from sports, lectures and dancing to music, gaming and of course, sunbathing.
Protecting your holiday:
If you do decide to embark on a cruise holiday, it’s important to make sure you have the right travel insurance in place to protect you.
John Lewis Travel Insurance combines great value with a reassuringly high level of cover to protect you from the unexpected when you’re abroad.
John Lewis Travel Insurance offer 24 hour Emergency Assistance. So if something unexpected happens, they have a network of English-speaking agents with contacts in over 200 countries who can help with anything from a lost passport to a medical emergency.
- Cover for trip cancellation and lost luggage - £6,000 cancellation cover per person and £2,500 for lost luggage.
- Independent Traveller Cover - provides additional cover if you book individual elements of your trip separately and for disruption caused by a volcano.
- Don‘t worry if you get injured or fall ill - receive up to £10 million emergency medical cover.
- Protection against loss or theft of your passports and personal money – covered as standard.
MSC CRUISES WELCOMES MSC PREZIOSA TO THE FLEET AND COMPLETES ITS FABULOUS FANTASIA CLASS SERIES
MSC Preziosa to offer perfect mix of technology, elegance and exclusivity
MSC Cruises continues its rapid expansion with the announcement that the company has finalized negotiations with STX France and signed a contract to take over a 140,000 ton cruise ship following the termination of the agreement with the original owner.
The new ship is named MSC Preziosa and will become the 13th addition to the MSC Cruises’ fleet, as well as the precious fourth ship in the series of fantasia-class ships, which include MSC Fantasia, MSC Splendida and the long-awaited MSC Divina. MSC Preziosa is in fact the sister ship of MSC Divina, who is currently having her final touches applied in the STX ship yard in St Nazaire, France, before her christening in May 2012.
“The new ship represents an investment of 550 million euros and will be delivered at the end of March 2013. Negotiations with STX France have lasted over nine months; a significant but understandable period of time considering the importance of the investment and the unexpected nature of the takeover,” said Mr Pierfrancesco Vago, CEO MSC Cruises. “When MSC Preziosa is delivered we will have four ships of every class, giving us a total capacity of over 40,000 berths and the strength to sail in all seas. MSC Preziosa herself will sail the Mediterranean, exploring the beauty of Greek Islands, which represents the highlight of European cruising.”
“STX France is delighted with this successful outcome after months of negotiations. The length of time necessary to settle them is the perfect illustration of the challenges faced by the cruise industry in terms of financing, which impact our industry directly. It’s the new Achilles’ heel, after competitiveness, on which our efforts are now focused,” said Laurent Castaing, STX France General Manager. “In this context, the integration of X32 into the prestigious MSC Cruise’s fleet is a relief and a real pleasure for STX.”
MSC Preziosa will boast 1,751 cabins, 26 lifts, and 18 decks, 14 of them for passengers. Guests will be able to enjoy four main restaurants, two speciality restaurants, 21 bars, a casino, four swimming pools, including an infinity pool, 12 whirlpools, a bowling alley, a sports area with playing fields, a fitness centre, a children’s area and the superb MSC Aurea Spa.
An exclusive feature of MSC Preziosa – and of all fantasia-class ships in the MSC fleet - is the MSC Yacht Club. Privileged passengers staying in the 69 exclusive MSC Yacht Club suites will be able to take advantage of the private bar, solarium, hydro-massage pools, and the spectacular glass-walled observation lounge with amazing ocean views. A butler service will offer assistance at check-in, transport luggage, unpack, serve traditional English afternoon tea as well as arranging cigars and beverages, booking tables at restaurants, treatments in the MSC Aurea Spa, ad hoc excursions and even arrange private parties.
MSC Preziosa’s total construction is 45% complete, and her mechanical zones are 70% complete. The best, however, is yet to come! MSC Cruises will soon begin the fitting and furnishing of the 333 metre long, 38 metre wide ship and work its unique Mediterranean magic on turning MSC Preziosa into a stylish masterpiece and a perfect mix of advanced technology, elegance and exclusive services.
Cruise guests who want to play their part in reducing carbon emissions can also relax in the knowledge that MSC Preziosa’s green features, including an advanced waste water treatment system (AWT) and advanced energy saving systems, with a focus on air-conditioning, will gain the same impressive industry-leading ecoship and cleanship credentials as her sister ship MSC Divina.
MSC CRUISES OPENS UP NEW DESTINATIONS IN GUADELOUPE AND MARTINIQUE
MSC Cruisesis delighted to announce the introduction of the French Antilles as a new destination for the 2012-2013 winter season. Complemented by an extensive array of fascinating shore excursions, this is an unmissable opportunity for guests to experience this idyllic region at first hand.
The inaugural voyage begins on 30 November 2012 when MSC Liricadeparts from Genoa, Italy for a 16-day/15-night cruise, arriving at her new homeport in Martinique just over two weeks later.
MSC Lirica’s course will take her from the Mediterranean through the Atlantic and on to the Caribbean, with scheduled stops in Marseilles, Barcelona, Funchal and, after five full days at sea, Bridgetown in Barbados. Scheduled stops then follow in Saint George in Grenada, Basseterre in Saint Kitts & Nevis and Castries in Saint Lucia, with MSC Lirica arriving in Fort-de-France in Martinique on 15 December 2012.
From 15 December 2012 through to 16 February 2013, MSC Liricahas a full schedule of ten 7-day/8-night cruises, departing every Saturday from Fort-de-France, Martinique, and every Sunday from Pointe-à-Pitre, Guadeloupe.
During these Caribbean experiences, guests will discover not only the breathtaking beauty but also the rich history of the islands, with scheduled stops in St John’s in Antigua & Barbuda; Road Town on Tortola in the British Virgin Islands; Santo Domingo and La Romana in the Dominican Republic and Philipsburg in St Maarten, Netherlands Antilles.
The French Antilles will bid farewell to MSC Liricaon 23 February 2013, when she starts her 16-day/15-night return cruise from Fort-de-France to Genoa. Scheduled stops are Pointe-à-Pitre, Castries, Funchal, Malaga, Barcelona and Marseille.
Excursions meanwhile will range from gentle tours around botanical gardens and plantations through to canopy zip lines high above the rainforest. Those with a thirst for knowledge may prefer a visit to the fishing village where Christopher Columbus landed in 1502 or a Chocolate Tour to the Caribbean’s largest organic cocoa processing plants.
The luxurious 59,000-ton MSC Liricahas capacity for a total of 2069 guests in 780 cabins. The ship boasts numerous swimming pools, a running track, a mini golf course, boutiques, a casino, a state-of-the-art gym, a luxury spa and the 713-seat Broadway theatre. Guests can enjoy the finest Mediterranean and international cuisine in four different restaurants, soak up the atmosphere in the Lord Nelson Pub, enjoy the chilled out musical offering in The Beverly Hills bar or dance the night away in the Blue Club Disco.
Windstar Cruises Introduces Three New Itineraries in the Baltic
From the glittering styles and vibrant harbors of Scandinavia’s capital cities, to the hidden coves and ancient mysteries ofNorthern Europe’s beautiful islands and quaint villages, discover the Baltics under full sail with two-for-one savings fares plus two free hotel nights in embarkation or disembarkation port cities.
Capitals of Scandinavia
Experience the gentle beauty, intriguing culture and beguiling city life of thoroughly modern Scandinavia. Vibrant with urban energy and world-class art, Scandinavia’s capital cities sparkle with lively entertainment and fascinating shops. Explore Oslo’s lush parks and bold architecture – palaces, canals and copper spires of Copenhagen—and the contrast of minimalist design and spice-colored buildings that is Stockholm. Seven-day sailings between Oslo, Norway and Stockholm, Sweden visit Stromstad, Sweden; Copenhagen, Denmark (overnight); Rugen, Germany; and Bornholm, Denmark depart July 27 and August 19, 2012. Two-for-one savings fares plus two free hotel nights per cabin in Oslo or Stockholm, starting from $2,799 per person.
Best of the Baltic
Witness the convergence of Baltic history, traditional culture and modern architecture, capped by an overnight in St. Petersburg.Wind Surf docks close to the center of each port—just steps away from the grand capitals and secluded hamlets. Explore the treasures of St. Petersburg’s magnificent Hermitage and the delights of its charming cafes. Four magical countries and six delightful cities—on one beautiful voyage through the enchanted shores of the Baltic Sea. Seven-day sailings roundtrip fromStockholm, Sweden visit Mariehamn, Finland; St. Petersburg, Russia (overnight); Helsinki, Finland; Tallinn, Estonia; and Sandhamn, Sweden depart August 3 and 11, 2012. Two free hotel nights per cabin in Stockholm, starting from $3,699 per person.
Treasures of Northern Europe
Enjoy three luxurious sailing days, plus the best of Northern Europe and overnights in Oslo and Amsterdam. Sail along magnificent coastlines through sparkling northern waters. Explore Northern Europe’s legendary cities and stand in the presence of some of the world’s great art masterpieces. Add a sprinkle of dazzling diamonds and the world’s best beer and chocolate for an unforgettable yachting cruise to Northern Europe’s priceless treasures. Eleven-day sailings between Lisbon, Portugal and Oslo, Norway visit Le Havre, France; Dover, Great Britain; Antwerp, Belgium; and Amsterdam, Netherlands(overnight) depart July 16 and August 26, 2012. Two-for-one savings fares plus two free hotel nights per cabin in Lisbon orOslo, starting from $2,499 per person. Seven-day sailings, LeHavre to Oslo or reverse, are also available from $2,199, with two-for-one savings fares plus two free hotel nights per cabin in Oslo.
All fares mentioned are per person, in US dollars, cruise only, based on double occupancy in category B and include non-discountable amounts. Government fees and taxes are additional ($35-$300 per person). 2-for-1 cruise fares are based on 50 percent of published full cruise fares as shown on select sailings. Two-night complimentary hotel offer is available per booked cabin, is applicable on select sailings and includes one complimentary transfer to or from the yacht, all tips, gratuities, taxes and luggage-handling fees. Offer is valid on new bookings only for select departures and subject to availability. Offer may not be combinable with any other promotional offers or discount. Offers are capacity controlled and may be withdrawn or modified at Windstar’s discretion at any time. Cancellation penalties may apply, please see brochure details. Certain restrictions apply. Offer expires February 24, 2012.
Nobu to Host Ultimate Luxury “Foodie” Cruise Aboard Crystal
Master Chef Nobu Matsuhisa is coming aboard Crystal Serenity this May to serve as in-person Executive Chef in Silk Road and the Sushi Bar, his specialty restaurants with ultra-luxe partner Crystal Cruises. The world-famous Japanese chef plans to give cooking instructions, personally prepare dishes, take pictures with guests, and sign autographs during a 12-day western European/Mediterranean voyage departing May 24.Opportunities include:
- Nightly appearances and guest mingling in Silk Road and the Sushi Bar
- Special add-on “Omakase” dinner, with sake and sake champagne pairings chosen by Sake Master Fumio Hazu, the man behind Nobu’s exclusive “living” Hokosetsu sake, plus explanations of each course by both.
- Intimate hands-on cooking class in Crystal’s kitchen for 10-12 guests
- Cooking demonstration for all guests
- Autograph signings of “NOBU’S Vegetarian Cookbook” and “NOBU the Cookbook”
- Photo opportunities
- Sake tasting with Japanese hors d’oeuvres, hosted by Mr. Hazu
Nobu’s Japanese-Peruvian fusion has been served complimentary on board every Crystal Symphony and Crystal Serenity sailing since 2003 and 2008, respectively. Mr. Matsuhisa personally trains all chefs, designs all menus, and schedules in-person ship visits every year for ongoing refinement. Says Crystal’s Vice President Food and Beverage Operations, Toni Neumeister: “This visit, Nobu really wanted to have more personal interaction and time with the guests who have helped make his only ocean-going culinary venture such a success through the years.”
Chef Heinz Beck, of Rome’s three Michelin Star La Pergola, Mixologist Tony Abou-Ganim, and Master Sommelier Bob Bath are also scheduled to host tastings and demonstrations during the “Wine and Food”-themed cruise. A seven-course “Ultimate Vintage Room Dinner” prepared by Beck and Bath will feature impossible-to-purchase fine wines for approximately$1,000/person.
The “Bordeaux and Beyond” sailing departs from London/Dover for Bordeaux/Bassens (overnight), Lisbon, Gibraltar, Monte Carlo (overnight), Florence/Livorno, Porto Venere, and Rome/Civitavecchia. Until February 28, fares for the 12-day cruise start at $3,955/person, double occupancy, including $1,000/person in “Book Now” savings. Air add-ons are available from 90 U.S. and Canadian cities, with additional savings via Crystal’s Family Memories and Bonus Share the Experience programs.
Extraordinary culinary experiences are a hallmark of every Crystal vacation. Crystal Symphony and Crystal Serenity’s extensive, innovative choices for gourmandizing include the ultra-luxury line’s coveted cheese and wine cellars, overseen by on-board, certified cheese and wine sommeliers (Court of Master Sommeliers-certified); fresh, chef-like cocktails served by certified mixologists; and gourmet dining options at every meal, whether in the Crystal Dining Room, at afternoon tea, or in Nobu Matsuhisa and Piero Selvaggio’s specialty restaurants.
Holland America Line to Sail 27 Cruises to Canada and New England in 2012
ms Veendam repositions to the growing cruising region, increasing the line’s capacity by 17 percent
SEATTLE, Jan. 12, 2012 /PRNewswire/ – Canada and New England itineraries are known for their historic seaports, stunning scenery and culinary delights, and in 2012 Holland America Line will offer 27 cruises on three ships — ms Maasdam, ms Eurodam and ms Veendam — to ports along the eastern coast of North America.
Scheduled May through October, the itineraries range from seven to 15 days and also visit the region during the height of the fall foliage display as summer turns to autumn and leaves change to vibrant hues of red, orange and gold. Veendamrepositions to the region in 2012, increasing Holland America Line’s capacity and making it possible for more travelers to experience one of nature’s most impressive showings.
“Our Canada/New England itineraries are always popular, and by adding Veendam to the area during the fall foliage season more travelers are able to see this beautiful region during this special time of year,” said Richard Meadows, executive vice president, marketing, sales and guest programs. “Maasdam is there throughout the summer as well, making it the perfect cruise for friends, couples, solo travelers and families looking to explore an interesting travel destination that’s close to home.”
Maasdam begins the season with a 15-day northbound cruise from Fort Lauderdale, Fla., to Montreal, Quebec, Canada. During the voyage, guests will visit Charleston, S.C.; Newport, R.I.; Bar Harbor, Maine; Halifax and Sydney, Nova Scotia; Charlottetown, Prince Edward Island; Gaspe and Sept-Iles, Saguenay; and Quebec City, Quebec, before arriving at Montreal. Highlights include an overnight call at Quebec City, Holland America Line’s highest rated port of call, and the premium line’s only call atSept-Iles this season.
From May 12 through the Sept. 29 departure, Maasdam offers 15 seven-day sailings between Montreal and Boston, with calls atQuebec City, Charlottetown, Sydney, Halifax and Bar Harbor. The itineraries feature scenic cruising along the St. Lawrence River and make an ideal option for families looking to take a summer cruise without traveling abroad.
Maasdam concludes the season with a 13-day sailing Oct. 6 from Montreal to Fort Lauderdale. Ports of call include Quebec City, Saguenay, Baie-Comeau, Gaspe, Charlottetown, Sydney, Halifax and Port Canaveral, Florida.
During the height of the 2012 fall foliage season, Eurodam will sail three 10-day cruises in September and October betweenNew York and Quebec City. The ship will call at Newport, Rhode Island; Gloucester (Boston), Mass.; Bar Harbor, Halifax,Sydney, Charlottetown and Saguenay. The itinerary also features an overnight call at Quebec City and scenic cruising along Saguenay Fjord.
On Oct. 14 Eurodam will depart on a 13-day cruise from Quebec City to Fort Lauderdale. The cruise begins with an overnight aboard ship in Quebec City and then sails for Saguenay, Baie-Comeau, Charlottetown, Sydney, Halifax, Bar Harbor, Gloucester(Boston) and Newport.
Veendam begins its Canada/New England season with a 13-day cruise from New York to Montreal Sept. 2. The ship will call atGloucester, Bar Harbor, St. John, Halifax, Sydney, Charlottetown, Gaspe, Saguenay and Quebec City along the way. Guests on this itinerary will enjoy an overnight call at Quebec City before arriving at Montreal.
In September and October, Veendam will sail five seven-day itineraries between Montreal and Boston. Ports of call includeQuebec City, Charlottetown, Sydney, Halifax and Bar Harbor, with scenic cruising along the St. Lawrence River.
Engaging Experiences On Board and On Shore
Guests can maximize their experience in Canada/New England with optional shore excursions, from history and culture to wilderness and cuisine. While onboard, guests can enjoy enriching activities such as cooking demonstrations at the Culinary Arts Center, pampering at the Greenhouse Spa & Salon or learning the latest online techniques in the Digital Workshop powered by Windows.
For seven-day Maasdam and Veendam itineraries, guests can combine two seven-day sailings for an extended 14-day roundtrip journey, allowing extra time ashore to hunt for antiques, explore charming fishing towns, learn about local history and sample the region’s fresh seafood. Fares on 14-day Collectors Cruises reflect up to 10 percent savings.
Fares for Maasdam’s Canada and New England cruises begin at $749; Eurodam’s cruise fares begin at $1,499 andVeendam’s fares start from $1,349. Guests looking for a family-friendly vacation can book a seven-day cruise date with reduced third and fourth fares. All fares are per person, double occupancy.
Americans Flocking to European Cruises
Caribbean Still Overall Cruising King; Breakdown of Specific Itineraries Gives Nod to Alaska
“The information revealed in our survey this year is extremely encouraging, particularly the European cruising statistics. Americans, in general, are showing an inclination toward traveling farther from home in 2012. It only makes sense that many of those travelers would seek cruise vacations abroad, such as Mediterranean cruises,” stated Roger E. Block, CTC, president of Travel Leaders Franchise Group, which includes travel agency locations from coast to coast. “One of the reasons Americans may feel very comfortable booking European cruises, in addition to their familiarity with well-established cruise lines they know from North American homeports, is that the dollar is currently very strong against the euro. In addition, our travel agents, based on their exceptional knowledge and expertise, have the ability to completely customize any cruise vacation experience to meet and exceed the preferences of their clients, whether they are seeking a cruise vacation, land-based vacation or a combination of the two.”
Below are the specific cruise-related trends for 2012 as identified by Travel Leaders owners, managers and agents from throughout the U.S.:
European Economic Crisis Not Deterring Cruisers
It appears the economic challenges facing the euro – resulting in a favorable exchange rate – may actually be driving demand among Americans to take advantage of European cruises.
- Of the 410 Travel Leaders surveyed on cruising, 71.2% indicated they are booking European cruises (Mediterranean, Baltic and/or European river cruises) for 2012.
- Of the 292 Travel Leaders who indicated they are booking European cruises for 2012, 75.3% are booking Mediterranean cruises.
- Eastern Mediterranean and Western Mediterranean cruise itineraries are equally appealing to Travel Leaders’ cruise passengers.
Would you say you are booking more:
| Eastern Mediterranean | 24.5% |
| Western Mediterranean | 30.0% |
| Equal number of Eastern and Western Mediterranean cruises | 45.5% |
Airfare Costs and European Cruising
When asked “How much impact does the cost of airfare [to Europe] have in the length of cruise or itinerary that your clients are choosing?” only 15.4% of Travel Leaders said it had a significant impact.
| No impact at all. | 12.3% |
| Very little impact on their decision. | 26.7% |
| Some impact on their decision. | 45.5% |
| A significant amount of impact on their decision. | 15.4% |
Getting to Europe via Air
When asked “Which type of air ticket do you book for the majority of your Europe cruise clients?” the majority of Travel Leaders polled said “regularly scheduled airline tickets.”
| Regularly scheduled air tickets | 57.2% |
| Air consolidator tickets | 22.9% |
| Cruise line’s air ticket offering | 19.9% |
Caribbean versus Alaska
- Of the 410 Travel Leaders who indicated that 50% or more of their clientele are leisure travelers and they are booking cruises for 2012, 92.9% indicated they are booking Caribbean cruises for this year.
- Travel Leaders were asked to choose up to five of their clients’ most popular Caribbean ports of call. The survey revealed:St. Thomas (54.1%), Grand Cayman (39.9%), St. Maarten (27.8%), Aruba (25.2%) and Cozumel (24.1%) as the top five selections.
- When asked about more well-defined cruise itineraries, rather than general regions of the world, Alaska was the number one itinerary being booked. The specific question posed was: “Which one of the following cruise destinations are you booking the most for 2012?”
| 1 | Alaska | 26.8% |
| 2 | Caribbean – Western | 22.4% |
| 3 | Caribbean – Eastern | 20.4% |
| 4 | Europe – Mediterranean | 8.1% |
| 5 | Caribbean – Southern | 6.9% |
| 6 | Europe – River Cruise | 4.4% |
| 7 | Hawaii | 3.9% |
| 8 | Panama Canal | 2.0% |
| 9 | Europe – Baltic | 1.7% |
| 10 | Mexican Riviera | 1.0% |
River Cruising Rises in Popularity
Over 75% of Travel Leaders polled indicated that they have seen an increase in interest and bookings for international river cruising (24.2% said “Yes, significantly” and 50.9% said “Yes, somewhat”). While this particular question didn’t specifically call out European river cruises, it should be noted that European river cruises rank #13 overall on Travel Leaders list of Top International Destinations. That’s an impressive jump of eight spots and is in competition with international destinations and cities worldwide.
Top International and Domestic Destinations: 5 Cruises Rank in Top 15
Based on actual bookings of 640 Travel Leaders owners, managers and agents nationwide, three cruise destinations are among the Top 15 International Destinations and two cruise destinations are among the Top 15 Domestic Destinations – which is impressive when competing against all destinations/cities throughout the world. Agents were asked to name up to five top destinations they’re booking for 2012:
| Rank | 2012 Top Int’l Destinations | 2012% |
| 1 | CRUISE – Caribbean | 47.5% |
| 4 | CRUISE – Europe (Mediterranean) | 25.9% |
| 13 | CRUISE – Europe (River) | 8.4% |
| Rank | 2012 Top Domestic Destinations | 2012% |
| 4 | Cruise – Alaska | 37% |
| 14 | Cruise – Hawaii | 9.4% |
Conducted November 21 – December 16, 2011, the cruise-specific related travel trends are based on responses from 410 Travel Leaders owners, managers and frontline travel experts throughout the United States who identified that 50% or more of their portfolio consists of leisure travel clients and that they book cruise vacations for their clients. These trends were part of a comprehensive travel trends survey which included responses from 640 Travel Leaders experts nationwide.
New Yoga and Pilates Reformer Classes Stretch Crystal Cruises’ 2012 Wellness Options
Crystal Serenity’s group Pilates program utilizes new Pilates Reformer equipment, while Crystal Symphony offers classic floor training utilizing mats, exercise balls, rollers, and other core-strengthening accessories. Men- and couples-only yoga instruction provides new approaches to more traditional Yoga practices also offered. Travelers can attend several classes per day during their cruise, or arrange private one-on-one sessions of either interest.
Dubai to receive largest cruise ships in the world
The Department of Tourism and Commerce Marketing (DTCM) organized a grand welcome ceremony at the Dubai Cruise Terminal to mark the maiden calls of Costa Favalosa and Aida Blu cruise ships to Dubai.
The newly-inducted cruise ships will be offering weekly regional itinerary with Dubai as the home port, it was announced at the ceremony which was attended by officials from various Dubai government organizations and Costa Crociere and Aida Cruises which operates these cruise ships.
The ceremony at the Middle East’s largest and well-equipped cruise tourism facility, located in the Port Rashid Complex, included performances by traditional music bands, a large heritage marquee and exchange of plaques between the officials and captains of both the ships.
In the presence of senior officials of Dubai Customs, General Directorate of Residency and Foreigners Affairs (GDRFA), DP World and World Security at the terminal, DTCM Director General, Mr. Khalid A bin Sulayem exchanged plaques with Capt. Mauro Muratore of Costa Favalosa and Capt. Dieter Wieprecht of Aida Blu. Also present were Mr. Hamad bin Mejren, DTCM Executive Director for Business Tourism, and Mr. Awadh Seghayer Al Ketbi, Representative of Costa Cruise in Dubai.
A replica of a Heritage village on the pier with performance of local bands, exhibiting camels and falcons, traditional food preparations, henna painting for the passengers and crew of both the ships was set up.
The DTCM, along with its stake holders from other government department like Dubai Customs, General Directorate of Residency and Foreigners Affairs (GDRFA), DP World and World Security also exchanged plaques with the captains of both the ships.
A tour of the ships was also organised for the media representatives.
Addressing a Press conference, Mr. Hamad said: “It has been over a decade since DTCM began to promote cruise tourism to Dubai. Our continued efforts in conjunction with our 18 overseas representative offices and the opening of the first state-of-the-art cruise terminal in Dubai in 2001 began to draw the attention of the cruise lines around the world when we received 17 ship calls and 6,900 passengers in the first year.”
He added that the decision of Costa Crociere and Aida Cruises in 2006 to deploy their ships in the region to operate weekly cruise itinerary in the Gulf sailing out of Dubai made it possible for the emirate to pioneer as a home port for cruise ships in this region.
He thanked Costa and Aida cruises for their loyalty to Dubai by deploying their latest ships from their fleet year after year. Last year, Dubai Cruise Terminal had the unique opportunity of hosting the icebreaking event – the naming ceremony of Costa Deliziosa, the iconic ship of their fleet then. It was first time ever a cruise ship was christened in the GCC.
He said DTCM was already in collaboration with its partners, DP World, to build additional cruise terminal facilities to cater the anticipated growth of the business. We forecast 150 ship calls with a passenger turnaround of more than 600,000 passengers by 2015, he added.
Mr. Awadh Seghayer Al Ketbi said three ships operated by Costa – Favalosa, Classica and Victoria – will bring more than 233,000 to Dubai during the current cruise season.
Costa Favalosa is a brand new ship of Costa Crociere of Italy which was inaugurated on 2nd July 2011 in Trieste. The 114,500 tonnage ship has a carrying capacity of 3800 passengers and 1110 crew. Aida Blu is a new ship from Aida Cruises, a German cruise liner, with a capacity to carry 2050 passengers and 607 crew members.
Costa Favalosa and Aida Blu will be operating weekly cruise itinerary in the Arabian Gulf region with Dubai as their home port. Favalosa will bring more than 100,000 passengers in 19 calls to Dubai and Aida Blu will account for more than 50,000 cruise passengers to Dubai in 13 calls to Dubai in the 2011/ 12 cruise season.
Dubai will close the year 2011 by receiving a total of 135 cruise ships with 375,000 tourists while the year 2012 is expected to bring in 150 cruise ships with about 425,000 passengers.
In May this year, Dubai Cruise Terminal was voted Middle East’s leading cruise port for the 4th straight year at the World Travel Awards after about 213,000 industry professionals participated in the voting process.
Cruise industry increases its efforts to protect the environment
Integrated approach all the way from ship construction to operation and the involvement of passengers – ITB World Travel Trends Report presents the latest trends and developments – Distinguished Cruise Executive Panel at ITB Berlin Convention 2012
Berlin, 22 December 2011 – With the dynamic expansion of the worldwide cruise industry attention is focusing increasingly on the subject of sustainability. International shipping lines have been introducing a whole range of ecological and social measures. Environmentalists and cruise experts are also calling for greater corporate social responsibility in the cruise sector. That is why Dr. Alexis Papathanassis, Professor for Cruise Management at the Hochschule (Institute of Higher Education) Bremerhaven, spoke out in favour of a more pro-active approach to sustainability at the recent World Travel Trends Forum in Pisa: “The industry should see sustainability as an opportunity and not as a threat.”
Between 2005 and 2010 the international cruise industry expanded by some 35 per cent. According to the ITB World Travel Trends Report, with a total of 6.5 million trips annually, cruise passengers in Europe already account for two per cent of all vacation travel. One consequence of this development is the need for increased responsibility in all matters of sustainability, and this has led, for example, to the introduction of sustainability reports, documenting the ecological and social measures being undertaken. Dr. Alexis Papathanassis wants to see a more integrated approach, covering the entire cycle from the construction of a ship to its deployment and also incorporating aspects such as socio-cultural sustainability: “More supervision is required instead of a patchwork of rules and regulations.” At present the cruise industry is applying a “Triple E” approach, comprising Engineering (the deployment of more eco-friendly ships), Education (activities and reports) and Enforcement (legal checks).
However, Papathanassis believes that new technical solutions and more innovative mechanical engineering are needed if the ecological impact of cruises is to be reduced. Furthermore environmental protection should be made part of the cruising experience, for example in the form of on-board activities or excursions on land, so that passengers can support local communities.
The cruise industry has, until now, shown a lack of sustainable responsibility, uniting all the various aspects and all those involved in this market, in order to create a combined approach. This requires a whole catalogue of measures such as legally based monitoring, technological innovations, initiatives aimed a clarifying various aspects, and a more highly developed awareness of sustainability issues. “The industry should see sustainability as an opportunity and not as a threat”, concluded Dr. Alexis Papathanassis.
An acknowledged expert on the cruise market, he will be chairing an Executive Cruise Panel on the subject of “The worldwide cruise industry today and tomorrow” at the ITB Berlin Convention on Wednesday, 7 March 2012. The speakers taking part in this panel discussion will be: Larry Pimentel, President & CEO Azamara Club Cruises; Peter Shanks, President & Managing Director Cunard Line; Pier Luigi Foschi, Chairman Costa Cruise Lines; Michael Bayley, Executive Vice President International Operations Royal Caribbean International; Enzo Visone, CEO, Silversea Cruises.
A cruise boom in St. Petersburg
The new seaport of St. Petersburg “Morskoy Fasad” which was opened only in 2011, has received 417 thousand tourists and 220 cruise liners during summer (+15% in comparison with 2010). About 363 thousand cruise passengers visited St. Petersburg in 2010.
The navigation in St. Petersburg lasts from the 5th of May till the 12th of October. For the moment only year-round ferry navigation is in process. According to Andrey Fedorov, Commercial Manager of Morskoy Fasad, the throughput capacity of the port is about 1.5 million people per year.
“It’s the best Russian port for the moment with a great infrastructure; it has the capacity to receive the international cruise liners. The summer cruise period is very prospective. I think, that the increase of the number of the tourists in St. Petersburg has happened thanks to the work of the new modern seaport,” commented Tatyana Yarzhinskaya from Neva. www.atorus.ru
MSC LIRICA ARRIVES ‘HOME’ TO ABU DHABI
UAE capital reaches cruise tourism milestone as luxury vessel home ports for 2011/2012 season
October 30, 2011 – Abu Dhabi has reached a new milestone in its cruise tourism development with the arrival at Mina Zayed’s new temporary cruise terminal of the luxury MSC Lirica cruise ship – the first to home port in the UAE capital.
The 59,000 ton MSC Lirica arrived last night from Genoa, Italy. The liner, her passengers and crew, were given a warm Abu Dhabi welcome with a spectacular fireworks display before disembarking to the cruise terminal where displays of henna design, falconry and calligraphy as well as traditional Yolla and Ayallah dancing awaited.
MSC Lirica will set sail tomorrow on the first of 19, eight day / seven night eight night itineraries for the 2011/2012 season cruising around Abu Dhabi and the Emirates and calling at Muscat, Al Fujairah, Khasab in Oman and Dubai with 95 calls and rotations. Onboard for her maiden Gulf sailing, passengers will be staying in the liner’s 780 cabins.
Today a special ceremony was staged at the cruise terminal to officially welcome MSC Lirica ‘home.’ The ceremony was attended by HH Sheikh Sultan Bin Tahnoon Al Nahyan, Chairman, Abu Dhabi Tourism Authority (ADTA), His Excellency Mubarak Al Muhairi, Director General, ADTA, Pierfrancesco Vago, Chief Executive Officer, MSC Cruises, with world championship star and former Captain of the Italy National Football team Fabio Cannavaro attending as MSC Cruises’ guest of honour.
Sheikh Sultan told guests at the ceremony that MSC Lirica would be remembered for breaking new ground in Abu Dhabi. “We hope she has set a course that many others will follow,” he said. “Many of the guests MSC Lirica has brought here – and many more she will in the future – will see the UAE capital for the first time. We hope it will not be their last. Our studies show that 30% of cruise passengers return to the home port for longer stay and we look forward to welcoming these new arrivals back time and again. Investment in this temporary cruise terminal will prove worthwhile with ADTA coming together with Abu Dhabi Ports Company, Abu Dhabi Terminals and Tourism Development & Investment Company to ensure our valued cruise visitors receive an appropriate welcome.”
The home porting of MSC Lirica follows the signing, a year ago, of a landmark agreement between ADTA and MSC Cruises, one of the world’s fastest-growing cruise operators and a market leader in the Mediterranean, South Africa and Brazil, to deploy one of its top vessels on a home port basis in Abu Dhabi. Since then the two partners have jointly participated in trade exhibitions, marketing and advertising campaigns globally and brought their combined influence, channels and brands to bear in promoting the emirate.
At today’s Mina Zayed welcoming ceremony, Pierfrancesco Vago, Chief Executive Officer, MSC Cruises, commented: “I am proud of what we’ve achieved so far and confident that this is just the beginning of a great new era for cruise tourism in the United Arab Emirates. I look forward to a long and mutually beneficial relationship between us, the port and tourism authorities and one that will ensure visitors from around the world an exciting new dimension to travel in the region. It is a future we can all look forward to.”
“Signalling our firm faith in Abu Dhabi as an innovative and highly desirable new holiday destination, we plan to bring a further ultra-modern ship – MSC Opera – to Abu Dhabi in 2012/2013. This ship, which has a larger capacity than MSC Lirica with 867 cabins, will sail 25 cruises with 125 calls and bring a further 54,000 passengers per year to the area.”
ADTA has estimated the MSC’s decision to home port the ship in Abu Dhabi will generate up to US $ 22 million per season in direct economic impact on the tourism, airline, accommodation, retail, transport, food and beverage and attractions sectors.
Cruise tourism has been prioritized as a core pillar in Abu Dhabi’s tourism targets which aim to achieve 2.3 million hotel guests by the end of next year. Abu Dhabi anticipates receiving around 170,000 cruise visitors before the 2011/2012 season ends next April.
The new temporary cruise terminal at Mina Zayed is capable of simultaneously accommodating 1,300 passengers and has been designed to cater for the 2011/2012 and 2012/2013 cruise seasons.
The terminal spans some 2,000 square metres and comprises two dedicated halls – one a luggage-handling facility, the other a passenger centre complete with a waiting lounge, security section, prayer rooms, offices, visitor information centre, currency exchange as well as customs and immigration facilities.
In line with its long-term cruise ambitions, ADTA is championing for the development of a permanent, purpose-built cruise terminal at Mina Zayed.
“Ultimately our capacity to build the cruise tourism business will rely on a combination of good planning, first-class infrastructure, strong marketing and stakeholders,” explained
HE Mubarak Al Muhairi, Director General, ADTA.
“We have strong hopes of the cruise business continuing to grow into the future with longer term projections for 300 calls and 600,000 passengers by 2030.”
MSC DIVINA TO CRUISE IN THE EASTERN MEDITERRANEAN
MSC Cruises has announced that MSC Divina, its state-of-the-art flagship due for completion early summer 2012, will be cruising in the Eastern Mediterranean.
From 2nd June to 27th October 2012 she will embark on a series of 7-night cruises, departing from Venice and visiting Bari, Katakolon, Izmir, Istanbul and Dubrovnik before returning to Venice. Prices will start from £1299 per person cruise only, with flights from £280 per person.
Built at a cost of 575 million euros and due to be christened on 26th May 2012 in Marseille, this stunning vessel will reflect the qualities of her sister ships, MSC Splendida and MSC Fantasia, at the same time enhancing them in ways that will delight even the most demanding guests.
Standing 18 decks high, MSC Divina will have 100 additional cabins and a total of 45 disabled cabins. Included among the innovative new features will be a gorgeous infinity pool in the aft. Compared to its sister ships, MSC Divina will also have two additional lifts that will improve passenger flow, while a total redesign of decks and restaurants will offer guests unprecedented comfort and the highest space ratio per passenger.
The MSC Yacht Club will also be enlarged and redesigned, along with the casino, the disco, the theatre and the MSC Aurea Spa and fitness centre.
The ship’s name is linked to iconic actress Sophia Loren, MSC’s resident godmother. She had disclosed to Gianluigi Aponte, the company’s owner and a close personal friend, that she would one day love to have a ship named after her. It was a wish he instantly fulfilled by suggesting the name Divina, which means ‘divine’.
Measuring 333.3m in length and 38m in beam, MSC Divina will have a total of 1,739 cabins and will be able to travel at speeds of up 23.7 knots.
Cruise Critic Announces the Best Ships Based on Reviews and Ratings from Thousands of Cruisers
LONDON, June 9, 2011 /PRNewswire/ – Big certainly appears to be better when it comes to cruise travel with the news that Oasis of the Seas, a 5,400-passenger mega-ship, which is less than two years old, has swept the boards in the first of an international awards scheme, based purely on passenger ratings.
Cruise news and reviews web site Cruise Critic(R) (http://www.cruisecritic.co.uk) today announced the winners of its first-ever Cruisers’ Choice Awards. Cruise Critic boasts the world’s largest online cruise community with more than 700,000 members and 70,000 cruise reviews.
The Cruisers’ Choice Awards are based on ratings submitted by cruisers and include dedicated awards for the top-rated ships according to U.K. consumers. This is the first time the site has released annual ratings for cruise ships.
Said Carolyn Spencer Brown, editor in chief of Cruise Critic, “The reviews and ratings submitted by our members are an outstanding resource for cruise travellers and offer a fantastic insight into the different cruise experiences you will find on each ship.
“These awards recognise the ships that rank highly with passengers by providing exceptional facilities, accommodations, activities and service.”
For the complete 2011 list of Cruisers’ Choice Awards winners, please visit: http://www.cruisecritic.co.uk/memberreviews/cruiserschoice_index.cfm
The Winners
The Cruise Critic Cruisers’ Choice Awards are divided into three ship classes — small, mid-sized and large — based on passenger capacity. Awards are given to the top 10 ships in each class. Awards are also given to ships in special categories, which include: Value-for-Money, Service, Dining, Cabins, Entertainment, Shore Excursions, Public Rooms, Family, Fitness and Embarkation.
Royal Caribbean’s Oasis of the Seas dominated the U.K. awards in the large-ship class and was rated best overall, as well as best for cabins, dining, embarkation, entertainment, value, fitness and public rooms among U.K. passengers. Said Spencer Brown, “This ship, which sails in the Caribbean year-round, has confounded the soothsayers who claimed that the mega-ship floating-resort experience would be a turn-off for cruise travellers. The reviews and ratings that we have seen clearly demonstrate that Oasis of the Seas is providing a winning formula and truly exceptional levels of quality.”
In the mid-sized class, Thomson Spirit was rated best overall and best for dining, entertainment, value, service and shore excursions by U.K. passengers. “Thomson offers an authentic cruise experience which focuses on camaraderie and community — not simply having all the latest amenities onboard,” continued Spencer Brown. “Passengers enjoy a traditional cruise with a modern twist.” Thomson recently announced that it will resume sailing from a number of U.K. regional ports in summer 2012, ending a three-year exodus from homeport cruising.
Azamara Journey and sister ship Azamara Quest cleared the decks in the small-ship class with the former winning best overall and best in six categories. “Azamara has undergone an onboard and onshore makeover that clearly resonated with travellers,” said Spencer Brown. “The two-ship cruise line’s new focus has blended culinary excellence with itineraries that offer exotic ports of call.”
CATEGORIES
Best for Value
Best for Service
Best for Dining
Best for Entertainment
Best for Cabins
Best for Families
Best for Fitness
Best for Embarkation
Best for Public Rooms
Best for Shore Excursions
For the complete 2011 list of Cruisers’ Choice Awards winners, please visit: http://www.cruisecritic.co.uk/memberreviews/cruiserschoice_index.cfm
JUNE IS BRINGING SOUTHAMPTON DEALS!
MSC Cruises is offering an amazing discount on two forthcoming cruises on board MSC Opera.
Departing 12th and 20th June 2011 from Southampton and visiting stunning ports of call Amsterdam, Oslo, Stavanger, Flaam and Bergen before returning to Southampton, inside cabin prices start from just £549pp, saving £450. The price of an outside cabin starts from £699pp with a save of £530 per person.
For those travelling alone, MSC Cruises is offering a single supplement of just 50%.
More intimate in size than some of her larger sister ships in the MSC Cruises’ fleet, MSC Opera can accommodate 2,000 passengers and has 856 cabins. Facilities include two swimming pools and two spa baths, a theatre, nightclub, casino, library, beauty salon, gymnasium, restaurants and bars, boutiques, a jogging track, shuffleboard, solarium and an MSC Aurea SPA.
Falkland Islands Wildlife Cruise book by 30th June
13 Days / 10 Nights from £4,045 per person
Save £250 per person
Get to know the fascinating Falkland Islands on this one-off November departure aboard the Sea Spirit, a first class ship that carries to a maximum of 112 guests and features 55 cabins all with exterior views.
Located 300 miles from the coast of Argentina with vast open spaces and pristine beaches, the Falkland Islands combine an interesting and often turbulent history with a fascinating array of animal and plant life. This unpolluted environment in the South Atlantic is home to five species of penguin as well as elephant seal, sea lion and a host of southern ocean bird species.
Cruise Amour Launches Find Me a Cruise Tool
PORTSMOUTH, England, May 17, 2011 /PRNewswire/ — Cruise Amour, the online travel agency, has announced the launch of its new Find Me a Cruise tool.
Although the Cruise Amour website is already the fastest UK cruise agency site and one of the easiest to navigate, managing director Tim Hurrell was keen to introduce the tool: “Giving our customers the best possible on-line experience has always been our goal. We’re passionate about getting the customer experience right, so when it came to deciding on whether to introduce a tool which makes it even easier for customers to find their dream holiday – of course we said yes.
“Customers can now choose our easy to use search or, if they’re feeling a little bit lazy, are short on time or perhaps can’t find what they are looking for, then they can now simply complete a find a me cruise request and let our specialist do the work for them.”
The Find Me a Cruise (https://www.cruiseamour.co.uk/find-me-a-cruise/) tool works by first asking the customer a few questions about their holiday preferences and for their contact details. It then checks for cruises that match the customer’s requirements and sends the enquiry to a cruise specialist, before confirming to the customer that the request has been sent. The specialist then uses their knowledge, experience and the cruises previously found by the system to come up with a number of options for the customer to choose from.
As with all Cruise Amour on-line systems, each request is fully tracked from the outset ensuring that every enquiry is dealt with promptly and to the customer’s satisfaction.
Commercial assistant Russ Goodall, added: “Since introducing the Find Me a Cruise tool we have seen a notable uplift in online enquiries and subsequent bookings. Customer reactions to the tool seem to be extremely positive with the biggest increase in enquiries coming outside of normal business hours.”
Although customer adoption has been good, over the next few months Cruise Amour will be talking with customers who have used the tool to find out how we can improve it further and make it even more useful.
The Cruise Amour’s Find Me a Cruise tool can be found on Cruise Amour’s website.
Windstar Cruises Unveils New 2012 Collection of Luxury Sailings
Nine New Itineraries and the Lowest Introductory Pricing in Years
SEATTLE, May 11, 2011 /PRNewswire/ — Windstar Cruises, which operates a three-ship fleet of luxury yachts that explore hidden harbors and secluded coves of the world’s most treasured destinations, unveils its new 2012 collection of luxury sailing voyages in the Caribbean, Costa Rica, Baltic, Italy, Mediterranean, Greek Isles and Transatlantic Crossing.
Windstar’s new 2012 collection of luxury sailing voyages visit enchanting destinations and provide unforgettable experiences at exceptional values. In addition to receiving the lowest introductory pricing in years, guests who book by June 30, 2011, receive a$200 shipboard credit per cabin. Windstar’s Foremast Members receive an additional 5% discount on all itineraries.
New 2012 Collection of Luxury Sailings
Features a unique collection of islands highlighting diverse countries, styles, landscapes and cultures of the Caribbean. Seven-day sailings on Wind Surf from Philipsburg, St. Maarten to Philipsburg, St. Maarten visit Le Marin, Martinique; Pigeon Island, St. Lucia; Roseau, Dominica; Falmouth Harbour, Antigua; and Gustavia, St. Barts. Departures: December 31, 2011;January 14, 28; February 11, 25; and March 10, 24, 2012. Cruise fares starting from $2,299 per person, double occupancy.
Natural and manmade wonders unite on an exotic voyage encompassing Costa Rica’s Pacific Coast, islands of Panama and a transit through the Panama Canal. Seven-day sailings on Wind Star from Puerto Caldera, Costa Rica to Colon, Panama visitBahia Drake, Costa Rica; Golfito, Costa Rica; Isla de Coiba, Panama; Panama Canal Transit; and San Blas, Panama. Departures: December 31, 2011; January 7, 21, 28; February 11; and March 24, 2012. Cruise fares starting from $2,599 per person, double occupancy.
Discover six of Northern Europe’s most captivating countries. Eleven-day sailings on Wind Surf between Lisbon, Portugal andOslo, Norway visit Le Havre, France; Dover, Great Britain; Antwerp, Belgium; and Amsterdam, Netherlands. Departures: July 16and August 26, 2012. Cruise fares starting from $3,499 per person, double occupancy.
Explore the capital cities of Scandinavia while sailing from sea to sea. Seven-day sailings on Wind Surf between Oslo, Norwayto Stockholm, Sweden visit Stromstad, Sweden; Copenhagen, Denmark; Rugen, Germany; and Bornholm, Denmark. Departures: July 27 and August 19, 2012. Cruise fares starting from $3,699 per person, double occupancy.
East and West convergence of Baltic culture, architecture and history highlighted by an overnight in St. Petersburg, Russia. Eight-day sailings on Wind Surf from Stockholm, Sweden to Stockholm, Sweden visit Mariehamn, Finland; St. Petersburg, Russia (overnight); Helsinki, Finland; Tallinn, Estonia; and Sandhamn, Sweden. Departures: August 3 and 11, 2012. Cruise fares starting from $4,399 per person, double occupancy.
Experience classic Rome and the unspoiled, intimate islands popular with Italian locals. Seven-day sailings on Wind Spirit,Wind Star and Wind Surf from Rome to Rome visit Ischia, Italy; Sorrento, Italy; Lipari, Italy; scenic cruising by Stromboli, Italy; Porto Cervo, Italy; and Porto Vecchio, France. Departures: April 21, 28; August 4; and October 6, 2012. Cruise fares starting from $2,899 per person, double occupancy.
Discover the ancient wonders and modern lifestyles of classic Greek and Italian cities. Seven- and eight-day sailings on Wind Spirit and Wind Star between Rome (Civitavecchia), Italy and Athens (Piraeus), Greece visit Ischia, Italy; Sorrento, Italy; Lipari,Italy; Giardini Naxos, Italy; Gythion, Greece; and Monemvasia, Greece. Departures: April 28; July 7; August 11; October 27; andNovember 3, 2012. Cruise fares starting from $2,899 per person, double occupancy.
Greek Isles and the Mysteries of Malta
A true microcosm of the Mediterranean – Greek, Italian, and Arabic and North African influences are artfully represented in the architecture, cuisine and culture of this journey. Seven-day sailings on Wind Spirit between Athens (Piraeus), Greece andValletta, Malta visiting Gythion, Greece; Argostoli/Cephalonia, Greece; Butrint National Park, Albania; Siracusa, Italy; and Gozo,Malta. Departures: June 30; July 7; August 11, 18; and October 20 and 27, 2012. Cruise fares starting from $3,599 per person, double occupancy.
Sail across the Atlantic Ocean reconnecting, recharging and indulging in Windstar luxury on a twenty-one day journey on Wind Star from Colon, Panama, to Hamilton, Bermuda and ending in Lisbon, Portugal. Departure: March 31, 2012. Cruise fares starting from $2,999 per person, double occupancy.
CruiseLineFans: The Carnival Magic is the Cruise Ship of 2011
LONDON, May 6, 2011 /PRNewswire/ — With the Debut of the Carnival Magic, Carnival Cruise Lines Takes Possession of its 100th Vessel, and Celebrates with a Great Cruise Experience for Travellers of all Ages, say CruiseLineFans.
The Carnival Magic hit the waters this week for the first time on the first of May with a 9-day Mediterranean cruise from Venice to Barcelona. The 100th ship in the Carnival family is a 130,000 tonne marvel of ship design and on board experience. In light of this, CruiseLineFans ( http://www.cruiselinefans.com/hc/) will highlight some of the ship’s best features and additions cruise guests can expect to enjoy while on board.
Dining:
Dining and cuisine on board the Carnival Magic has seen some serious upgrades and additions for the newest ship in the Carnival fleet. The Caribbean-inspired RedFrog Pub has its own signature draft beer, ThirstyFrog Red, which debuted to massive success -the guests drank the 9-day supply in just one day and Carnival has airlifted more in to satisfy demand. Also available is the Cucina del Capitano a new Italian dining experience that celebrates the heritage of Carnival captains and delivers this experience right at the diner’s table.
Amenities:
The countless on board experiences available on the Carnival Magic will delight children, parents and grandparents alike. But, if it all seems too much and you want to ensure a relaxing cruise vacation, the Carnival Magic is still your ship.
Like its sister ship, the Carnival Dream ( http://www.carnival.com/cms/fun/ships/carnival_dream/default.aspx), the Carnival Magic is also home to the expansive and seductive Cloud9 Spa. The Cloud9 Spa includes many complimentary services like steam rooms and aerobic equipment, plus Thalassotherapy soak pools, Thermal Suites and a full service Salon.
The Ocean Plaza, lovingly known as the “Fun Hub” on the Carnival Magic is another example of a growing trend in cruise ship design – the social hub. Just like modern social networks online, real life connections and experiences are being created on the Magic at the Ocean Plaza. The Plaza is open day and night, and is lined with coffee shops, bars, Internet cafes, shops and other meet-up locations.
Activities:
Not to be outdone by the Royal Caribbean Oasis ( http://www.royalcaribbean.co.uk/findacruise/ships/class/ship/home.do?shipCode =OA&wuc=GBR) and Allure of the Seas, Fun Ship designers at Carnival have created and installed some amazing activities centres including SportSquare, open-air recreation complex with SkyCourse, the very first ropes course and outdoor fitness centre at sea. Guests can also use the two-story miniature golf course (the only one of its kind at sea), play foosball and have a go on the Ping-Pong tables.
The WaterWorks aqua park is an impressive sight with its 312 foot long waterslide. This elaborate, family-friendly water-soaked extravaganza will keep you and the kids well-hydrated and entertained for hours.
Ports and Destinations:
The Carnival Magic (http://www.carnivalmagic.com/) made her world debut during a 9-day Mediterranean cruise from Venice to Barcelona. The Magic will continue to take guests on a series of Mediterranean cruises from May until October 2011. Ports visited will include Monte Carlo, Messina, Rome, Naples, Palma, Marseilles, Venice and Dubrovnik.
Upon completion of these 7, 9, and 12-day cruises, the Carnival Magic will make her way to Galveston, TX, to take passengers to the Eastern and Western Caribbean for the 2012 season, which will be Carnival’s first complete season of Mediterranean cruises since 2008. Executives from the company have already reported strong booking from UK, Russian and German passengers.
Royal Caribbean Reports First Quarter Results and Updates 2011 Guidance
MIAMI, April 28, 2011 /PRNewswire/ — Royal Caribbean Cruises Ltd. (NYSE, OSE: RCL) today announced better than expected first quarter results and updated guidance for the remainder of 2011.
Key Highlights
- For the First Quarter 2011:
- Net income was $91.6 million, or $0.42 per share versus, $87.4 million, or $0.40 per share in 2010. Included in the 2010 results was a one-time gain of $85.6 million, or $0.39 per share related to a legal settlement;
- Net Yields increased 4.0% (2.8% on a Constant-Currency basis);
- Net Cruise Costs per APCD (“NCC”) were up 0.2% (down 0.1% on a Constant-Currency basis);
- Included in Other Income/(Expense) was an $0.11 per share marked-to-market gain on the company’s fuel option portfolio.
- 2011 Guidance:
- The company has been able to largely offset higher fuel prices through its hedging strategies as well as the impact of currency exchange rates. The effects of recent geopolitical events in Northern Africa and Japan have also been partially offset by improvements in the company’s other itineraries. As a result, full year EPS guidance has been reduced by $0.15 per share to a range of $3.10 to $3.30.
“The year started off with a roar — strong bookings, low costs and solid profits — and in the first quarter every one of our brands exceeded its forecast,” said Richard D. Fain, chairman and chief executive officer. Fain added, “Unfortunately, the events inNorthern Africa and Japan have turned what was shaping up as a spectacular year into merely a very good one. Nonetheless, other than adjustments for fuel pricing, our earnings guidance for the year is essentially intact despite these dramatic geopolitical events. The demand for the majority of our products has remained quite strong and even the impacted itineraries have begun to improve.”
First Quarter 2011 Results
Royal Caribbean Cruises Ltd. today announced net income for the first quarter 2011 of $91.6 million, or $0.42 per share. This compares to net income of $87.4 million, or $0.40 per share, in the first quarter of 2010, which included a gain on a legal settlement of $85.6 million, or $0.39 per share. An $0.11 per share marked-to-market gain on the company’s fuel option portfolio is included in first quarter 2011 results.
Revenues improved to $1.7 billion in the first quarter of 2011 compared to $1.5 billion in the first quarter of 2010 as a result of capacity increases and yield improvements. Net Yields for the first quarter of 2011 increased 4.0% (2.8% on a Constant-Currency basis). The company saw improvement in both ticket and onboard revenue yields and across all major product groups.
Costs in the first quarter of 2011 were well controlled with most expense categories performing better than expected. While a less significant factor, some timing shifts to later in 2011 occurred. NCC were up 0.2%, and NCC excluding fuel increased 0.8%. Excluding currency impacts, the comparable figures show decreases of 0.1% and increases of 0.6%, respectively.
At-the-pump fuel pricing (including the benefit of the company’s hedging program) was very similar to earlier calculations at$511 per metric ton. As previously disclosed, in addition to its fuel hedging activities the company has purchased various fuel options as further protection against rising fuel prices. Unlike its fuel swaps which largely receive hedge accounting treatment, fuel options are marked-to-market to the income statement at the end of each reporting period. During the first quarter of 2011 the value of the company’s fuel option portfolio increased by $24.2 million, or $0.11 per share, and the associated gain was booked to Other Income/(Expense).
2011 Outlook
The company provided the following updates to its forward guidance:
Revenue:
For the full year, the company expects Net Yields to improve 5% to 7% on an as-reported basis and 3% to 5% on a Constant-Currency basis. For the second quarter, the company expects Net Yields to improve approximately 5% on an as-reported basis and between 1% and 2% on a Constant-Currency basis.
As compared to prior guidance, three significant factors have influenced the company’s outlook on yields: geopolitical events, the weakening of the U.S. Dollar and increased tour activities.
- Geopolitical: Bookings at the beginning of the year in the Mediterranean and in Asia were quite strong. However, events in Northern Africa led to itinerary modifications of 63 sailings and the tragic series of calamities in Japan led to itinerary modifications of 21 sailings. The combination of these events is expected to have a direct negative impact on the company’s yields of approximately 1% for the full year.
- Weakening of the U.S. Dollar: The company’s revenues are favorably influenced when the U.S. Dollar weakens versus other currencies. Assuming current currency exchange rates, the company expects Net Yields for the full year on an as-reported basis to improve between 1% and 2% from its previous guidance as a result of currency.
- Increased tour activity: The company’s Spanish brand, Pullmantur, operates a tour company that includes revenue from land tours, air charter and travel distribution. Recently, Pullmantur has improved its aircraft utilization, and expanded its tour operations and cruise distribution activities in Spain. This combination is expected to improve Net Yields for the full year by approximately 1%.
The yield accretion associated with currency exchange rates and increased tour activities will provide more benefit to the company in the third and fourth quarters. Conversely, the most significant geopolitical yield pressures are expected to occur in the second quarter.
The company also noted that it observed a broad slowdown in bookings for Mediterranean sailings following the unrest inNorthern Africa. These booking volumes have now returned to normal levels as a result of reduced pricing. The effect of this booking disruption has been largely offset by the company’s other product groups, including Caribbean and Alaskan itineraries, which continue to show better than expected year-over-year improvement.
Net Cruise Costs (Excluding Fuel):
For the full year, the company expects NCC excluding fuel to increase 4% to 5% on an as-reported basis and 2% – 3% on a Constant-Currency basis. For the second quarter, the company expects NCC excluding fuel to increase between 4% – 5% on an as-reported basis and approximately 2% on a Constant-Currency basis.
Two of the factors influencing the company’s yield outlook, currency exchange rates and increased tour activities, are also affecting NCC guidance.
- Weakening of the U.S. Dollar: While the weakening of the U.S. Dollar has a favorable impact on revenues, it has the opposite impact on costs. Assuming current currency exchange rates, the company expects 2011 NCC excluding fuel on an as-reported basis to increase approximately 1% for the full year from the previous guidance as a result of currency.
- Increased tour activity: The expansion of tour operations within the company’s Pullmantur brand is expected to increase the company’s NCC excluding fuel between 1% and 2% for the full year. The expanded tour activities are not expected to have a material impact on 2011’s profitability.
The company is experiencing some inflationary cost pressures related to food and transportation but this pressure has been offset through savings initiatives in other areas.
These offsets have been obtained without reducing the strategic marketing, web and consumer engagement investments that the company announced at the beginning of the year.
Fuel Expense
The company does not forecast fuel prices and its cost calculations are based on current at-the-pump prices net of hedging impacts. Based on today’s fuel prices the company has included $189 million and $770 million of fuel expense in its second quarter 2011 and full year 2011 guidance, respectively.
Forecasted consumption is now 56% hedged for the remainder of 2011 at a WTI barrel equivalent rate of approximately $75bbl, 55% hedged in 2012 at a rate of $86 bbl, 40% hedged in 2013 at a rate of $91 bbl and 10% hedged in 2014 at a rate of$103 bbl. Additionally, the company also utilizes fuel options to further protect against escalating fuel prices. WTI Fuel options at strike prices ranging from $90 bbl to $150 bbl cover an additional 44%, 25%, and 11% of estimated consumption in 2011, 2012 and 2013, respectively.
The company has scheduled a conference call at 10 a.m. Eastern Daylight Time today to discuss its earnings. This call can be heard, either live or on a delayed basis, on the company’s investor relations web site at www.rclinvestor.com.
Norwegian Cruise Line Puts Partners First
Cruise line details company-wide commitment to its travel partners
Norwegian Cruise Line (“Norwegian”) announced “Partners First,” the company’s corporate philosophy of putting its travel partners first at Cruise3Sixty, the official travel agency conference of the cruise line industry. Andy Stuart, Norwegian’s executive vice president of global sales and passenger services, detailed how the company is putting partners first in three key areas: investment in long-term travel partner success; a complete focus on being easy to do business with; and a commitment to travel partners on direct business.
“Travel partners are an integral part of our business and putting them first is part of our DNA,” said Stuart. “We felt that we needed to do a better job of communicating this philosophy to our travel partners so that they could clearly understand our commitment to them.”
In terms of investment in agents’ long-term success, the company committed $16 million toward new customizable marketing tools, increased marketing support, improved communication and keeping NCL University as the most robust travel partner education site and online community in the industry. The company is also investing in its outside sales team and expanding its inside sales team by 45% to dramatically grow the line’s reach to ensure every single travel partner has a contact at Norwegian to help grow their business.
Norwegian is also focused on streamlining the booking process and is investing $7 million in new technology booking improvements for travel partners, along with guaranteeing all rate quotes, offering partners a competitive advantage with promotional groups and creating an email address ? askVivian@ncl.com ? where partner operational questions go direct to the company’s vice president of passenger services, Vivian Ewart.
Stuart also outlined Norwegian’s stance on direct business. “There’s been a lot of noise in the marketplace recently about direct sales. We want to assure our partners that we do not use customer data from travel agent bookings for direct business. We will not contact our partners’ clients to book directly with us,” said Stuart. “Also, our direct business has no price advantage.”
To ensure travel partners are aware of Norwegian’s commitment, the company has engaged a dedicated trade agency, R&R Partners, to handle all aspects of the company’s trade marketing and programs. R&R has handled aspects of Norwegian’s trade program since 2008.
An open letter from Andy Stuart to travel partners will appear in a number of trade publications the week of April 18, 2011 outlining the company’s commitment to travel partners. Travel partners are encouraged to visit www.partnersfirst.ncl.com to view a video of Stuart discussing “Partners First,” along with an area for partners to post their comments with regards to the company’s commitment. A new trade advertising campaign focused on “Partners First” will launch in May. The campaign will feature actual travel partners and will celebrate their knowledge and commitment to their clients.
“It’s important that our travel partners understand that Norwegian is a new cruise line today with the entire company focused on guest satisfaction and putting our partners first,” said Stuart.
Norwegian Cruise Line launches its 2012/2013 Preview brochure
- Four Freestyle Cruising ships sailing in European waters: largest European deployment in company history
- Eight Freestyle Cruising ships in the Caribbean
- New ships in Alaska and the Panama Canal
Wiesbaden, April 2011: Norwegian Cruise Line ´s preview brochure for the 2012/13 season includes the largest European deployment in company history. For the first time four Freestyle Cruising vessels will set sail in Europe – including two year-round. Norwegian Spirit will join Norwegian Jade sailing year-round in Europe offering 12-night cruises in Mediterranean during summer and fall, along with nine-night cruises to the Canary Islands in winter and spring. The company’s largest and most innovative ship, Norwegian Epic, as well as Norwegian Sun will continue cruising seasonally from Barcelona and Copenhagen respectively.
Norwegian Cruise Line also offers the usual variety of worldwide cruise itineraries: this 2012/13 season the company will have eight ships cruising in the Caribbean from four embarkation ports – Miami, New York, Tampa and New Orleans. For the first time, the 2.376-passenger Norwegian Jewel will sail Alaska’s Inside Passage from/to Seattle. Additionally, the cruise line expands its offer for cruises to Canada and New England during the Indian Summer and Norwegian Jewel will cross the Panama Canal for the first time.
“The 2012/2013 season is filled with new and exciting Freestyle Cruising choices. Whether it’s our ships cruising different destinations, disembarking from new homeports or sailing new itineraries, we offer the most freedom and flexibility when it comes to cruise travel,” said Kevin Sheehan, Norwegian Cruise Line’s president and chief executive officer.
Michael Zengerle, Norwegian Cruise Line’s General Manager Europe continues: “We are very excited to have four Freestyle Cruising ships in Europe in the 2012/13 season. This will set the basis for further growth on the European markets.”
- Thousands of Cruise Line Passengers Globally will be able to Watch the Wedding of Prince William and Kate Middleton on 29th April
MIAMI, April 5, 2011 /PRNewswire/ — OceansTV, a leading provider of in-cabin TV entertainment to cruise line companies, has signed a non-exclusive distribution agreement with BBC World News for the licensing of the channel’s Royal Wedding coverage.
The agreement will allow thousands of passengers on numerous cruise ships around the world to watch the wedding of HRH Prince William of Wales and Catherine Middleton live from London on Friday, 29th April 2011. Coverage will run from 9am to 3pm local time.
The BBC will be broadcasting live throughout the day, including from within Westminster Abbey during the ceremony.
In addition to the wedding day’s extensive coverage, passengers will also be able to enjoy a line-up of special TV programming in the weeks building up to the big event. There will be weekly editions of Witness in April, which offers a uniquely personal perspective on major royal stories from history, including the marriage of Grace Kelly and Prince Rainier and the enduring union of Edward and Wallace Simpson. Special editions of One Square Mile will also be shown, in which people from towns and cities across the United Kingdom will give their thoughts and views about the forthcoming event.
In addition, a regular weekly programme, UK Report: Royal Wedding Special, will run on BBC World News in the build up to the wedding. Presenter Mishal Husain will host the show, which gives viewers a unique insight into all aspects leading up to the big day.
Royal Caribbean International, Princess Cruise Lines, P&O UK and Holland America are amongst the fleets that will be showing the Royal Wedding coverage to their passengers.
“We’re committed to supplying cruise line companies with the best possible in-cabin TV entertainment,” said OceansTV President, Liz Motley. “Securing BBC World News’ coverage of the Royal Wedding for our clients is very exciting and we’re delighted that cruise ship passengers all over world will be able to enjoy this fabulous global event during their journey.”
Top 10 Cruise Ships for Meetings and Group Events
Cruise Specialists Landry & Kling Announce the Top Ships for Corporate Events, Incentive Travel and Private Ship Charters; Slideshow Highlighting Venues’ Unique Features Now Available
Miami, Fla. 2011 — Corporate meetings and incentive trips are on the rebound, and companies are increasingly looking for unique and cost-effective settings for their next function. Longtime cruise meeting and incentive specialist Landry & Kling, Inc. has released their picks for the top 10 ships for meetings and group events at sea in 2011-2013, drawing on 30 years of experience specializing in the use of cruise ships as venues for corporate meetings, incentive programs, conferences and events.
According to the Cruise Lines International Association (CLIA), cruises are predicted to outperform other types of travel in 2011. This upswing coincides with rebounding interest in corporate meetings and incentive trips as the U.S. economy continues to recover. Organizations are also exploring unconventional but cost-effective venues when planning their next meeting, according to travel industry research firm PhoCusWright. The research from PhoCusWright’s recent report on Groups & Meetings cited that the number of planners who intend to use a cruise ship for a meeting or event venue increased by a third — from 6 to 8 % in 2010.
“Meetings at sea are an economical and exciting alternative to rotate with traditional land-based meetings. Cruise meetings can offer savings of up to 40% compared to a hotel because they include a wide variety of amenities such as fine dining, audio/visual equipment and world-class entertainment,” said Jo Kling, president, Landry & Kling. “Whether you’re looking for an off-site board meeting, or want to host awards ceremonies or a networking seminar with tradeshow, there’s a ship that fits your needs.”
All of the ships on Landry & Kling’s top10 list boast superior service, state-of-the-art function space and important on-board features such as private group dining and team building opportunities.
Landry & Kling’s top 10 ships for meetings and group events follow:
- SeaDream II—SeaDream Yacht Club
- Liberty of the Seas—Royal Caribbean
- Celebrity Millennium—Celebrity Cruises
- Silver Spirit—Silversea Cruises
- Pride of America—Norwegian Cruise Line
- Seven Seas Navigator—Regent Seven Seas
- MSC Splendida—MSC Cruises
- Allure of the Seas—Royal Caribbean International
- Carnival Dream—Carnival Cruise Lines
- National Geographic Endeavor—Lindblad Expeditions
A slideshow of the ships spotlighting the key features of each ship, including cruise destinations, meeting facilities and other amenities can be viewed here at http://landrykling.com/about-cruising-for-groups-and-events/top-10-cruise-ships-for-business-meetings-events/.
Clinical Concerns in Anesthesia – Mediterranean Tapestry Cruise April 18-30, 2011
TARGET AUDIENCE
This course is designed for Physicians, CRNAs, Physician Assistants, Registered Nurses, and other medical care providers who must maintain stateof-the-art knowledge of not only the specialty but also of all additional, related disciplines which may impact it.
PROGRAM PURPOSE
The practitioner of anesthesiology must possess the scientific background for clinical practice; maintain state-of-the-art knowledge of not only the specialty, but also of all additional, related disciplines which may impact it; maintain an up-to-the-minute armamentarium of knowledge and skills for the selection and use of complex equipment, pharmacologic agents, and procedures necessary for the provision of quality patient care; manage self and colleagues to function toward common goals in the clinical setting, the clinical and educational institutions, and the community in which the practice resides; serve as an expert in matters involving health care delivery; serve as an informed manager of clinical and educational services provided, including the acquisition and distribution of resources necessary in meeting professional goals; and provide assistance with and support of other service providers, departments, institutions, and organizations dependent upon the professional expertise of the practitioner. Presentations are designed to facilitate the physician, nurse specialist, and other providers maintaining skills of the same kind to review and update knowledge and abilities in one or more of these areas vital to the practicing rofessional.
OBJECTIVES
At the conclu on of this activity, the articipant will be able to:
Discuss the pertinent physical and behavioral sciences – to include but not be limited to advanced anatomy and physiology, pathophysiology, chemistry, physics, psychology, and social sciences – as they impact and are affected by the planning, delivery, and monitoring of anesthesia and related services inherent in the anesthesia profession.
Explain the selection and dosing considerations with methods of administration, safe use, and contraindications and precautions of presented pharmacological agents through the understanding of their physico-chemical properties, pharmacokinetics and pharmacodynamics, updated uses, and more recently developed additional, related, similar drugs.
Outline comprehensive management plans for the group of patients discussed, whether related in age, physical status, cultural background, invasive procedure, anesthetic or analgesic requirements, clinical setting, adverse reactions, and/or goals of care.
Discuss the principles of safety and asepsis in the performance of anesthetic procedures and administrations, equipment use, and other applications encountered during the provision of anesthesia and analgesia whether in the surgical unit, the labor and delivery suite, the pain management clinic, or other more remote location of anesthetizing services.
Discuss incorporation, into practice, the appropriate recommendations and/or requirements of pertinent external organizations, institutions, and professional groups – recognized as serving as the authority for and/ or holding the responsibility to compile and approve such tenets – in the provision of anesthesia and related services, whether medical, legal, philosophical, ethical, or health care management standards.
Describe the new techniques in the clinical setting of the participant.
MSC CRUISES’ NEW UAE PROGRAMME TO NOW INCLUDE RAS AL-KHAIMAH
MSC Cruises’ new Arabian Gulf itinerary, set to launch this autumn, will now feature Ras al-Khaimah in place of Bahrain. Given the volatility of the current situation in the island Kingdom, this change will continue throughout the 2011/2012 season.
The Emirate Ras al-Khaimah is both a captivating and a relaxing tourist hub, with its sparkling blue seas, clean white beaches, dramatic desert dunes and the majestic Hajjar Mountains. It boasts numerous fascinating tourist landmarks together with beautiful wildlife conservations and sanctuaries.
The elegant MSC Lirica will be based in Abu Dhabi and Dubai for her busy 2011-2012 winter season. Her itinerary includes nineteen 8 day-7 night cruises from Abu Dhabi, with departures every Sunday from 30th October through to 4th March 2012, and from Dubai, with departures every Friday from 28th October to 9th March 2012.
Aside from Ras al-Khaimah, MSC Lirica will also call at the port of Muscat in the Sultanate of Oman and Al Fujairah, Abu Dhabi and Dubai in the United Arab Emirates.
MSC Cruises always puts the safety and security of its guests before all considerations. Having also closely monitored the situations in Egypt and Tunisia, it has decided to extend the cancellation of all calls at Alexandria and Tunis (La Goulette) until the end of the 2011/2012 winter season. They will be replaced by other, equally exciting ports.
For further information or to book an MSC Cruise visit www.msccruises.co.uk or call MSC Cruises on 0844 561 1955.
Cruise Lines Recognise Business Opportunities at GIBTM
For the first time four of the world’s leading cruise lines are participating at GIBTM – the Gulf Incentive, Business Travel and Meetings Exhibition, which is being held at the Abu Dhabi National Exhibition Centre (ADNEC) from the 28th to 30th March.
According to Lloyd Kenyon, GIBTM’s Exhibition Manager, the participation of four of the world’s most respected cruise line operators – Costa Cruises, Silversea Cruises, MSC Cruises and Royal Caribbean International – are testament to the fact that cruises are gradually being recognized by corporate bookers as a new travel option and have been taken as an important form of employee incentive travel, an embodiment of corporate culture, and a way of thanking clients in addition to being the perfect venues for meetings and conferences.
“You can think of cruise ships as floating conference centres, complete with state of the art auditoriums and meeting rooms; and since your colleagues can’t stray too far when they’re on board, it is much easier for organisers to arrange last minute changes to their programme schedules,” says Kenyon “A cruise can actually save a great deal compared to the costs of a hotel and then laying on entertainment and other extras because almost everything is included in the one price. It is no surprise that in the wake of the financial downturn, cruise tourism has emerged as one of the strongest growth areas in Dubai’s hospitality sector.”
Royal Caribbean International is nearing the end of its second season serving the Gulf coast with each sailing virtually fully booked.
“Interest in our cruises has been so strong that we will be adding more sailings in our third season starting in November 2011,” says Lakshmi Durai, Executive Director Royal Caribbean Middle East.
“For us exhibiting at GIBTM for the first time makes perfect sense since interest from the Middle East in holding meetings and incentives events on board cruise ships has grown by 76 per cent compared to last year.
“Corporate business accounts for 10 per cent of our total bookings for the year 2010. The insurance and pharmaceutical industries especially, are interested in booking meetings & incentives on cruise ships,” Durai adds.
Fabrizia Greppi, Vice President for Corporate Marketing and Communications for Costa Cruises, an Italian company which, for the fifth winter in a row, is offering seven-day cruises in the Arabian Gulf, says that the Cruise companies long ago saw the potential of hosting conferences and exhibitions on board their vessels.
“Delegates get to enjoy a mini-cruise on the back of their work-related activities; and more and more companies are opting to take them to the Middle East, typically visiting ports in Oman and the UAE,” says Greppi.
“Our ships are well suited for catering to MICE delegates,” continues Greppi, “as we can provide meeting rooms and audio/visual equipment as well as break-out rooms for larger groups as required.
“We are exhibiting at GIBTM specifically to tell everyone that cruise ships are the ideal venue for corporate clients wishing to hold conferences as the hassle of arranging hotel, meals, activities and entertainment separately is eliminated and the all-in price is highly competitive with on-shore options.”
MSC Cruises’ Chief Executive Officer Pierfrancesco Vago, concurs. “We offer 19 seven-night cruises from Abu Dhabi and Dubai giving our guests an unforgettable experience of Arabia,” he says. “An added bonus is that our MICE clients are able to combine meetings with short break holidays; and they get to explore multiple destinations without any hassle as they do not have to pack and unpack more than once. Corporate clients are relatively new to appreciating the benefits of holding their meetings onboard a cruise line, but we are now receiving a steady stream of enquiries from this market,” Vago adds.
Abu Dhabi’s ambition to become an international cruise hub has received a significant boost, following the signing, between Abu Dhabi Tourism Authority (ADTA) and MSC Cruises of a landmark co-operation agreement that will see MSC Cruises deploy one of its top vessels to the UAE capital on a homeport basis from October 2011. Under the terms of the agreement, Abu Dhabi’s Mina Zayed Port will serve as the primary embarkation and disembarkation point for the Italian operator’s maiden regional itinerary – scheduled for the 2011-2012 season – using its luxury MSC Lirica liner that will operate 95 calls and 19 rotations in the region.
ADTA had completed a cruise tourism study in February, with a key output being that full-fledged homeport status for Abu Dhabi has the potential to deliver upwards of 50,000 new visitors annually. MSC Lirica’s 19 voyages next season translates to a potential of 39,000 cruise arrivals alone.
Sean Mahoney, Global Vice President of Corporate and Incentive Sales at Silversea Cruises believes that GIBTM is an ideal venue for publicising his company. “Our cruise ships come into Dubai on a variety of routes, which include Singapore, Monte Carlo, the Seychelles, Mauritius and Greece. In this current business and economic environment, business strategies must consist of activities with a measurable and favourable return on investment. Silversea’s decision to exhibit at GIBTM is based on our past experiences and the organisers’ reputation for delivering a first rate event encompassing scheduled appointments with highly qualified buyers from around the globe. GIBTM is the ideal venue to meet with a variety of buyers both regionally and internationally in a professional environment.”
Dubai’s cruise industry has seen a rapid rise is traffic in recent years and Lloyd Kenyon is convinced that MICE business is destined for even higher growth in the years ahead. “Last year, Dubai’s cruise industry got a major boost with the opening of a new 3,450 m2 terminal in Port Rashid, which has the capacity to handle four ships at one time,” says Kenyon.
“Given the high cost of staying in some hotels in the region, cruising offers relatively good value, as state rooms start as low as $90 per person per day, including meals and entertainment. Dubai officials are forecasting a massive growth in cruise bookings in the next few years. Much of that will be as a result of bookings from the MICE sector, and GIBTM is the perfect place for the cruise lines to meet with potential customers and to re-establish with existing clients,” he concludes.
The French cruise industry needs to improve its product offer
The French cruise industry presented a report last December during the Seatrade Med Cruise Convention in Cannes, entitled ‘Essor Prometteur des Croisières en France’ (‘Promising Growth for Cruises in France’). The report points out that France remains backward compared with other countries around the Mediterranean, noting in particular the lack of cruise terminals and berths able to handle the latest generation of cruise ships, which may be over 300 metres in length. The report also highlights weaknesses in personnel training, difficulties in victualling cruise ships, and the lack of pre/post programmes for visitors.
The industry welcomed some 2.7 million passengers in French ports last year, generating revenues estimated at €1 billion and maintaining some 15,000 jobs. However, this represents only 12% of a total Mediterranean cruise market estimated at 25 million passengers, far behind Italy and Spain with market shares of 40% and 20%. According to the report, the cruise business in both countries generates some 100,000 jobs and brings in up to €4 billion in tourist revenues.
Marseille is rapidly becoming France’s top cruise port of call with over 700,000 passengers, followed by the French Riviera (Nice/ Villefranche / Cannes) with a total of 600,000 passengers, mostly on one-day visits due to the absence of proper cruise terminals and port facilities. Authorities in Nice are now looking at the possibility of expanding the city’s marina at Saint Laurent du Var, a resort close to the French Riviera capital.
By contrast, Monaco welcomed some 400,000 cruise visitors last year, thanks to its new US$200 million breakwater, which doubled the port’s capacity and allows two 170 metre ships to berth at the breakwater simultaneously. Between 2005 and 2010, Monaco’s cruise activity increased by almost 200%!
The newly appointed French Secretary for Tourism, Fréderic Lefebvre, has explained that he would like to prioritise marketing activities for the cruise industry. Atout France has already announced that it will boost the country’s presence during the next Seatrade Miami, the world’s largest trade fair for the cruise industry.
ITB Trends – Global: Top cruise destinations for 2011
According to the Cruise Line Industry Association (CLIA), the most popular destinations for cruises this year will be Alaska, Europe and the Caribbean. Up to 16 million people will take cruises in 2011, CLIA says, which would mean an increase of 6.6% over 2010.
Preliminary indications from IPK International’s World Travel Monitor, presented by President & CEO Rolf Freitag at ITB yesterday (to a room packed with about 500 people!) suggests that demand for cruises grew more strongly than for any other segment last year.
Demand has been sustained in part because of the continuing launch of exciting new ships, stimulating demand from new international markets. In addition, CLIA points to new destinations coming on stream and new types of cruise package.
The USA and Canada account for around 75% of total cruise passenger numbers, with the 25% international led by Europe and Asia Pacific. Europe is seen as a strong growth market, but CLIA’s members are also looking to new markets in China, Brazil and Russia. In addition, a very positive trend is the increase in group and family bookings.
Other trends reported by the cruise lines include the globalisation of itineraries, including shorter cruises in Europe and elsewhere; increased choice in dining experiences, with more specialty restaurants, guests chefs and local sourcing of food; the continued evolution of onboard spas, including top-branded spa partners; and a focus on personalised cruise experiences, both onboard and on shore, with private or exclusive shore excursions, activities targeting specific demographics, including families, children, sports, active vacationers and special interest itineraries and programmes. Passengers are also reportedly showing growing interest in theme cruises, particularly food and wine, music, culture and art.
MSC CRUISES ANNOUNCES PARTNERSHIP WITH AC MILAN FOOTBALL CLUB
MILAN, FEBRUARY 17TH 2011 – Cruise ship market leaders MSC Cruises, announced a major three year partnership agreement with AC Milan Football Club, one of the world’s most successful soccer teams.
The agreement, which renews and upgrades an existing long term arrangement between the two organisations is designed to mutually promote and develop awareness and exposure for the two brands both domestically and internationally.
The announcement was made at a press conference held jointly by MSC Cruises CEO Pierfrancesco Vago and AC Milan vice-president and CEO Adriano Galliani on the opening day of the annual BIT, International Tourism Exchange in Milan.
Among the extensive programme of events and initiatives included in the sponsorship announce-ment is a unique cruise aboard the flagship MSC Splendida which will be entirely dedicated to
AC Milan supporters. The first ever “Crociera Rossonera”(Red and Black) named after the colours of the team, takes place from 5-12 June this year and will host a number of AC Milan players, as well as feature tournaments, special training workshops for young fans and a range of memorable entertainment activities.
“This agreement continues to link MSC Cruises to one of the most successful Club’s in the world, something I am so very proud of. I see MSC Cruises and AC Milan as two international symbols of success and professionalism, two ambassadors of Italian excellence and style in the world, and together I know, we will accomplish many great things,” said MSC Cruises CEO Pierfrancesco Vago.
AC Milan vice-president and CEO Adriano Galliani responded: “We are extremely pleased to be continuing and renewing our partnership with MSC Cruises. We are ready for new challenges and initiatives, such as the ‘Crociera rossonera’ aboard MSC Splendida, a unique event for anyone seeking an original and relaxing way that combines the best of AC Milan with one of the finest cruising experiences in the world. ”
Royal Caribbean Reports Better Than Expected Results and Forward Guidance
MIAMI, January 27, 2011 /PRNewswire/ — Royal Caribbean Cruises Ltd. (NYSE, OSE: RCL) today announced better than expected fourth quarter and full year 2010 results and provided earnings guidance for 2011.
Key Highlights
-- For the Fourth Quarter 2010:
-- Net income was $42.7 million, or $0.20 per share versus $3.4
million, or $0.02 per share in 2009;
-- Weather and currency related issues reduced earnings by $0.03 per
share, but were more than offset by higher revenues and cost
containment;
-- Net Yields increased 3.2%, (4.2% on a Constant Currency basis).
Absent extreme weather conditions, constant currency Net Yields
would have increased 4.7%;
-- Net Cruise Costs per APCD ("NCC") were flat, (up 1.0% on a
Constant Currency basis).
-- For the Full Year 2010:
-- Net Yields increased 4.2% (4.4% on a Constant Currency basis);
-- NCC declined 1.8% (down 1.3% on a Constant Currency basis);
-- NCC excluding fuel declined for the third year in a row and were
down 1.6%;
-- Net income was $547.5 million, or $2.51 per share versus $162.4
million, or $0.75 per share in 2009.
-- 2011 Guidance:
-- Net Yields are expected to improve 4% to 6% for the full year and
2% to 3% in the first quarter;
-- NCC excluding fuel are expected to increase approximately 2% for
the full year and the first quarter;
-- EPS is expected to be between $3.25 and $3.45 for the full year
and $0.10 to $0.15 for the first quarter of 2011, based on
current fuel prices and currency exchange rates.
“These improved results reflect the strong reception our new ships have received along with the solid branding our different cruise brands have enjoyed,” said Richard D. Fain, chairman and chief executive officer. Fain continued, “WAVE is off to a solid start and supports our earlier confidence in meaningful pricing recovery and record financial performance in 2011.”
Fourth Quarter 2010 Results
Royal Caribbean Cruises Ltd. today announced net income for the fourth quarter 2010 of $42.7 million, or $0.20 per share, compared to net income of $3.4 million, or $0.02 per share, in the fourth quarter of 2009.
Revenues improved to $1.6 billion in the fourth quarter of 2010 compared to $1.5 billion in the fourth quarter of 2009 as a result of capacity increases and yield improvements. Net Yields for the fourth quarter of 2010 increased 3.2% (4.2% on a Constant Currency basis). During this last quarter, extreme weather conditions impacted some of the company’s voyages and impaired some of its guests’ ability to make their departures. Absent these weather disruptions, Net Yields on a Constant Currency basis would have increased 4.7%, in line with previous guidance.
Costs in the fourth quarter of 2010 were well controlled and to a lesser extent some timing shifts to the first quarter of 2011 occurred. NCC were flat, and NCC excluding fuel increased 1.7%. Excluding currency impacts, the comparable figures would have been increases of 1.0% and 2.9%, respectively.
The company’s energy consumption efforts were also better than previous guidance with usage of 344,000 metric tons during the fourth quarter. At-the-pump pricing (including the benefit of the company’s hedging program) was in line with earlier calculations at $474 per metric ton. Taken together, the quarter’s fuel expenditures were approximately $4 million better than previous calculations.
Full Year 2010 Results
Net income for the full year 2010 was $547.5 million, or $2.51 per share, compared to net income of $162.4 million, or $0.75 per share, for the full year 2009. Revenues for the full year 2010 increased 15% to $6.8 billion from revenues of $5.9 billion for the full year 2009. Net cruise costs excluding fuel declined for the third year in a row and were down 1.6%. Despite significant market price increases, fuel costs per metric ton increased only 1% to $493 as a result of the company’s hedging program. Since 2005, the company has reduced energy consumption per APCD by 15% and full year 2010 consumption was 1,311,000 metric tons.
2011 Outlook
The company reported that early “WAVE season” bookings have been encouraging and booked load factors and average per diems are ahead of same time last year. On an as reported basis, the company expects net yields to increase between 4% and 6% for the full year and 2% to 3% for the first quarter of 2011. On a Constant Currency basis, Net Yields are forecasted to be up between 4% and 5% for the full year and to increase 1% to 2% in the first quarter of 2011.
On a Constant Currency basis, NCC excluding fuel are forecasted to be up 1% to 2% for the full year and the first quarter of 2011. On an as reported basis, NCC excluding fuel are expected to be up approximately 2% for the full year and the first quarter of 2011.
Based upon the above and current fuel prices and currency exchange rates, the company expects full year EPS will be between $3.25 and $3.45 per share. “Our company continues to focus on costs and improving its financial performance,” said Brian J. Rice, executive vice president and chief financial officer. “This focus, combined with the improving pricing power of our brands should generate significant earnings opportunities as we move into 2011 and beyond.”
In commenting on its guidance, the company noted the potential for an increasing role of its tour operations which include Royal Celebrity Tours, Pullmantur’s tour businesses and other operations on its yield and net cruise costs metrics. The company noted that revenues and expenses associated with such operations tend to be more volatile and less predictable than its main cruise businesses. Because these tour businesses have relatively low margins, this volatility has little impact on bottom line results but can cause fluctuations in the financial statistics for revenues and operating costs.
Fuel Expense
The company does not forecast fuel prices and its cost calculations are based on current at-the-pump prices net of hedging impacts. Based on today’s fuel prices the company has included $168 million and $705 million of fuel expense in its first quarter 2011 and full year 2011 guidance, respectively. The company continues to focus on managing its operations and itineraries more efficiently. As a result, forecasted fuel consumption per APCD is down a further 6% for 2011.
Forecasted consumption is now 58% hedged for the remainder of 2011, 55% hedged in 2012, and 30% hedged in 2013. Additionally, as previously disclosed, the company utilizes fuel options which are marked-to-market each quarter as further protection against escalating fuel prices.
Forward Guidance Summary
The company provided the following estimates for the first quarter and full year 2011.
Fuel Statistics
First Quarter 2011 Full Year 2011
------------------ --------------
Fuel Consumption 326,000 mt 1,322,000 mt
Fuel Expenses $168 Million $705 Million
Percent Hedged (forward consumption) 63% 58%
Impact of 10% change in fuel prices $7 Million $28 Million
Guidance Estimates
First Quarter 2011
------------------
Reported Constant Currency
-------- -----------------
Net Yields 2% to 3% 1% to 2%
Net Cruise Costs per APCD Approx. 1% Approx. 1%
Net Cruise Costs per APCD, Approx. 2% 1% to 2%
excluding Fuel
Full Year 2011
--------------
Reported Constant Currency
-------- -----------------
Net Yields 4% to 6% 4% to 5%
Net Cruise Costs per APCD Approx. 2% 1% to 2%
Net Cruise Costs per APCD, Approx. 2% 1% to 2%
excluding Fuel
First Quarter 2011 Full Year 2011
------------------ --------------
EPS $0.10 to $0.15 $3.25 to $3.45
Capacity Increase 10.2% 7.4%
Depreciation and Amortization $170 to $175 Million $695 to $715 Million
Interest Expense, net $80 to $85 Million $305 to 325 Million
Exchange rates used in
forecast calculations
----------------------
EUR / USD 1.37 1.37
GBP / USD 1.59 1.59
Liquidity and Financing Arrangements
As of December 31, 2010, liquidity was $1.6 billion, including cash and the undrawn portion of the company’s unsecured revolving credit facilities. Additionally, the company has $1.3 billion of committed unsecured financing on its two remaining newbuilds.
During the fourth quarter of 2010 the company finalized an additional unsecured revolving credit facility in the amount of $525 million due in November, 2014. Going forward, the company anticipates maintaining two separate revolving credit facilities with staggered maturity dates to further reduce refinancing risk.
Capital Expenditures and Capacity Guidance
Based on current ship orders, projected capital expenditures for 2011, 2012, and 2013 are $1.0 billion, $1.0 billion and $350 million, respectively.
Capacity increases for the same three years are 7.4%, 1.2%, and 2.2%, respectively.
Conference Call Scheduled
The company has scheduled a conference call at 10 a.m. Eastern Standard Time today to discuss its earnings. This call can be heard, either live or on a delayed basis, on the company’s investor relations web site at www.rclinvestor.com.
Century Casinos Opens New Ship-Board Casino
COLORADO SPRINGS, Colorado, January 24, 2011 /PRNewswire/ — Century Casinos, Inc. (NASDAQ Capital Market(R) and Vienna Stock Exchange: CNTY) announced today that the company has opened the casino aboard the new cruise ship Marina of Oceania Cruises on January 22. The Marina is currently on her maiden voyage with 1,250 passengers in 626 luxurious staterooms and suites.
The state-of-the-art casino invites guests to play on 60 slot machines, all equipped with TITO, and on six gaming tables offering American Roulette, Blackjack, Poker and Craps.
The Company recently extended its agreement with Oceania Cruises and will run the casinos on all cruise ships that Oceania Cruises currently operates and will place into service before December 2016.
For further information about Century Casinos’ cruise ships operations, please visit the company’s website at http://cruiseships.cnty.com.
Alliance: MSC Cruises and Virgin Holidays Cruises strong working relationship
Deep into the Travel industry peak period, MSC Cruises and Virgin Holidays Cruises strong working relationship continues and plans to even further strengthen the connection between both businesses have now been implemented.
Following the successful experience of the implant system within the airline industry, Virgin Holidays Cruises and MSC Cruises have now decided to revolutionary apply the same concept to cruise, with the addition of a new MSC Cruises specialist Shane Fortey to the team in Wootton Bassett. Virgin Holidays Cruises will go on offering a vast selection of MSC Cruises products with options to worldwide destinations such as Mediterranean, Caribbean and MSC Cruises newest destination Abu Dhabi. These will all be available to Virgin Holidays Cruises customers.
Moreover with many promotions across the Virgin Holidays Retail stores, there is now an excellent value for money proposition to combine with incredible quality and both companies are predicting very strong growth for the season ahead.
The key figures in this alliance, MSC Cruises Product and Operations Director Oliviero Morelli and Virgin Holidays Cruises Commercial Director Ashley Royston, both see the brands as a fantastic match for each other and are confident of huge success.
Cruise Amour Announces new Search Your Way Technology
PORTSMOUTH, England, January 20, 2011 /PRNewswire/ — Cruise Amour has announced the launch of its new technology, Search Your Way, which will be available on its website.
The technology is designed to make searching for a holiday easier by allowing customers to search for their next holidays the way they want to rather than forcing them to go through the process of researching every cruise line available.
Cruise Amour has created two new search criteria Cruise Type and Formality. These options means customers can pick from cruise options such as Friends & Family, Couples Getaway and Adults only, with Formality Options such as Formal, Semi-Formal and Informal. These combined with Destination, Date and three Sort By options have transformed the way customers search for cruise holidays.
Managing director Tim Hurrell commented: “After deciding where you want to go on holiday, the next choice people make is what type of holiday they want. Unless you know all there is to know about the different cruise lines and their ships its very hard to decide if a particular cruise is right for you or not. With so many new ships flooding the market place, practically every ship out there is at least 4* quality, which makes it hard for customers to know if a cruise will be too formal or relaxed for their liking. Our new Formality option helps customers select the right cruise for them.”
The Search Your Way technology also includes the option to switch to searching by Cruise Line and Cruise Ship for the customers who know what they’re looking for. Every time a customer changes an option the search system narrows down the search results and tells them how many cruises now match their criteria.
Oke Ugwu, Cruise Amour’s junior web developer, said: “Everything we do is designed to make our customer’s experience of searching for and booking a cruise easier and more enjoyable. We’ve got lots of new features we’re working on so it’s a very exciting time for us.”
Royal Caribbean To Hold Conference Call on Fourth Quarter Earnings
MIAMI, January 20, 2011 /PRNewswire/ — Royal Caribbean Cruises Ltd. (NYSE: RCL; Oslo) has scheduled a conference call with analysts for 10 a.m. Eastern time, Thursday, January 27, 2011, to discuss the company’s fourth quarter financial results. The call will be available on-line at the company’s investor relations web site, http://www.rclinvestor.com. To listen to the call by phone, please dial (877)-663-9606 in the US and Canada. International phone calls should be made to +1-706-758-4628. There is no passcode or meeting number. A replay of the webcast will be available at the same site for a month following the call.
Royal Caribbean Cruises Ltd. is a global cruise vacation company that operates Royal Caribbean International, Celebrity Cruises, Pullmantur, Azamara Club Cruises, CDF Croisieres de France, and TUI Cruises through a 50% joint venture. The company has a combined total of 40 ships in service and two under construction. It also offers unique land-tour vacations in Alaska, Asia, Australia, Canada, Europe, Latin America and New Zealand. Additional information can be found on http://www.royalcaribbean.com, http://www.celebrity.com, http://www.pullmantur.com, http://www.azamaraclubcruises.com, http://www.cdfcroisieresdefrance.com, http://www.tuicruises.com or http://www.rclinvestor.com.
Cruise Thomas Cook Launches Wine Weekend
LONDON, January 13, 2011 /PRNewswire/ — Cruise Thomas Cook, the UK’s number one cruise ( http://www.thomascook.com/cruise/) retailer, has teamed up with leading wine specialist Laithwaites to offer all customers a free case of wine when booking a cruise between Friday 14th – Monday 17th January 2011.
Cruise Thomas Cook’s new Cruise Weekend promotion forms part of its 2011 retail campaign, which offers savings of up to 10 % on all Cruises confirmed by 31st January 2011 as well as added extras such as free car parking, free all-inclusive upgrades and free onboard spending money.
Customers aged over 18 years old will receive a case of six bottles of Laithwaites wine for every booking made during the Cruise Weekend with a minimum value of GBP999 per person and departing before 31st October 2011.
For more information on Cruise Thomas Cook’s Cruise Weekend, please contact one of Cruise Thomas Cook’s specialist agents on+44(0)800-916-6070, at http://www.thomascook.com/cruise/ or pop into your nearest Thomas Cook or Going Places.
Cruise Amour to Adopt a Straight Talking Approach to Cruise Pricing
PORTSMOUTH, England, January 10, 2011 /PRNewswire/ — Cruise Amour has announced it is teaming up with Royal Caribbean and adopting a “straight talking” approach to cruise pricing.
Cruise Amour was one of the first companies to adopt the “What you see is what you get” approach to pricing and move away from confusing early booking discounts or onboard offers, something that is considered a staple of Cruise Line pricing strategies. Instead, Cruise Amour and Royal Caribbean are urging consumers to book early in order to take advantage before cabins on Royal Caribbean cruise ships (http://www.cruiseamour.co.uk/royal-caribbean/ships/) sell out, an approach Cruise Amour is happy to give its full support.
Royal Caribbean has ditched confusing “early booking” discounts in favour of simply offering customers the lowest possible inclusive prices.
In addition to a nationwide TV, radio, and national press advertising campaign, Royal Caribbean will be pushing the straight-talking pricing drive in partnership with Cruise Amour. Mark Walter, head of field sales, Royal Caribbean International, explained: “The new ‘what you see is what you get’ campaign marks a step-change in the promotion of cruising. All the prices and campaign elements are aimed towards making it easy for first-timer cruisers who will be comparing a holiday at sea with traditional land resorts options.”
Tim Hurrell, Managing Director of Cruise Amour added: “For us this is fantastic news. It’s great to see Royal Caribbean launching a turn-of-the-year campaign that truly benefits the customer. As it is, booking the right cruise holiday is hard enough as every time customers look at booking a cruise they have to pull out the calculators to add up all the different elements. For us, a cruise line adopting an attitude like this is a welcome step forward and great news for customers. We can already see that there is a real parity between Royal Caribbean’s customer base and onboard innovations and Cruise Amour’s target audience and on-line initiatives, so long may the partnership continue.
“The question now is will other cruise lines join Cruise Amour and Royal Caribbean in adopt this clear approach to pricing?” continued Hurrell. “We will be ensuring all our customers are made aware of Royal Caribbean’s new approach to pricing so they can take advantage of the superb offers available.”
MSC Cruises Appoints New National Accounts Manager
MSC Cruises is pleased to announce the promotion of Craig Jeffs to national accounts manager responsible for driving sales by further developing and expanding the cruise lines relationship with consortiums such as Thomas Cook, Tui, Cttg, World Choice, Advantage and Global travel group.
Craig Jeffs is also going to be managing four business development executives who are going to be building relations with high street travel agents, attending cruise events, training travel agents and making sure that MSC Cruises brand awareness is highlighted.
Mr Jeffs joined MSC Cruises in 2007 as Business Development Manager for South West England primarily responsible for ensuring sales growth and the development of new and existing accounts within MSC Cruises portfolio.
Stephen Moffett MSC Cruises UK Director of sales commented: “Craig has worked hard in the company and I am sure with his strong sales background he will enable us to further grow this core market. He has a wealth of knowledge which will help maintain the strong relationships we already have with partners, and develop new ones.”
For further information or to book a cruise with MSC Cruises visit www.msccruises.co.uk or call MSC Cruises on 0844 561 1955
Cruise Amour Introduces Photo Itineraries to Website
PORTSMOUTH, England, December 31, 2010 /PRNewswire/ — Cruise Amour, on-line travel agency, has launched ‘Photo Itineraries’ which provides an example of how the thought-out application of relatively on-page technology combined with existing content can significantly enhance the customer journey.
Managing director Tim Hurrell explained, “Most cruise websites use generic destination / ship images that are often only region or cruise line specific and don’t represent the destinations or actual ship concerned. To us this seems like complete madness and potentially misleading. We decided that we would only show our customers destination / ship imagery specific to the cruise they were looking at, the question was how best to do so.”
Available for every cruise holiday on the Cruise Amour ( http://www.cruiseamour.co.uk/) website, the new Cruise Amour ‘Photo Itineraries’ give passengers a day-by-day view of their cruise. For each day the ‘Photo Itinerary’ shows a destination or ship image and a brief snippet of helpful information combined with standard itinerary information such as date and port of call.
“We realised that by showing a relevant image for each day of the cruise we could help our customers experience and visualise future holidays, giving them a sneak peak of what their next holiday photo album may look like. Another goal was to dispel the myth that sea days are dull and a waste of precious holiday time. By showing onboard photos accompanied by captions suggesting things to do we can highlight the wide-range of activities available onboard and help customers get the most out of their time at sea,” said Hurrell.
The Cruise Amour’s ‘Photo Itineraries’ can be seen in action by visiting the Cruise Amour website and clicking on any of the offers listed on the Home page or on the Our Best Offers page.
MSC CRUISES EMBRACES THE VALUES OF THE INTERNATIONAL DAY OF PERSONS WITH DISABILITIES
The International Day of Persons with Disabilities is observed annually on December 3rd with the objective of promoting an awareness of disability issues, the fundamental rights of persons with disabilities and their participation in the social, political, economic and cultural life of their communities.
Around 10 per cent of the world’s population (650 million people) live with a disability, and this figure is increasing, according to the World Health Organization. In this context, MSC Cruises is committed to developing onboard facilities for disabled passengers so that they can enjoy their holidays to the full.
MSC Cruises’ designers have voluntarily adopted the provisions of the US Americans with Disabilities Act (a complete set of guidelines) when conceiving the vessels. As a result, all public areas have been designed to provide convenient access for people with reduced mobility.
Facilitated mobility onboard
Most of MSC Cruises’ ships are equipped with a wheelchair on each deck; crutches and walking sticks are available as well. Where possible the floor is uniformly flat and in the rare exceptions where this is not possible, ramps have been installed. The width of the various doors and corridors has been specifically designed so that wheelchairs can pass through.
Across the MSC Cruises fleet, there are 174 cabins equipped for disabled people. Switches to control lights, key cards and air conditioning have been positioned at a reduced height so that people in a wheelchair can access them. A light switch has also been placed next to each bed. Guests can access the balcony by using a ramp. A low personal safe is at disposal (98 cm high) and onboard ‘Musica’ and ‘Fantasia’ class ships, a low hanging rail has been installed in the wardrobe.
Bathrooms are specifically equipped with a low fold-down seat (45 cm high), a grab rail in the
toilet and two in the shower, a low vanity sink (85cm high) and, in some cases, a roll-under sink. Toilet seats have also been installed at a reduced height.
Assistance from the crew
When booking an MSC cruise, a physically-challenged future guest has the possibility to inform the company about his condition. When the guest embarks, the crew will be informed and a Disabled Support Team will be assigned to assist him or her when necessary, for example during the usual emergency drill exercise.
On request, a disabled guest will get any assistance he or she needs to embark or disembark and early check-in and check-out can be organized. Advisory signs are placed on the walls of the terminals to advise guests with disabilities to ask at check-in for assistance.
MSC Cruises takes into consideration a wide spectrum of disabilities
On the vast majority of MSC Cruises vessels, boards and signs in elevators, public areas, cabins and corridors are also written in Braille. In addition, there are voice announcements for each stop in all elevators.
On most of MSC cruise ships, deaf aid kits are available on request. Each kit contains devices to help hearing-impaired guests. Through lights and vibrations, guests are notified when the alarm clock goes off, when the doorbell or phone rings and even when the fire or evacuate-the-boat alarms go off. Moreover, personal wireless amplifiers are also available for use in the theaters and lounges. In addition, Digital Theatre System and magnetic induction panels are available at the reception, the information point and the shore excursion office.
MSC Cruises believes that global leadership brings increased responsibility, and offering solutions for persons with disabilities, who are the world’s largest minority, is just one example of its commitment.
Save the Date: 27th Annual Cruise Shipping Miami Set For March 14-17, 2011
PRINCETON, New Jersey, October 28, 2010 /PRNewswire/ — WHAT: Cruise Shipping Miami (http://www.cruiseshippingmiami.com), the international conference and exhibition serving the cruise industry, annually draws more than 10,000 attendees and nearly 1,000 exhibiting companies from over 119 countries to Miami Beach, Fla.
The three-day trade show at the Miami Beach Convention Center runs Tuesday through Thursday, and the four-day conference offers sessions Monday through Thursday.
In addition to a number of national pavilions, the trade show also features seven business sectors highlighting information technology, entertainment technology, food and beverage, ship design and refurbishment, ship services and hotel operations, ship equipment and destinations.
Conference sessions cover pertinent industry issues including an assessment of the state of the industry, shipbuilding and refurbishment, environmental issues, product development, and distribution.
New this year is the Green Certificate Program developed by Cruise Shipping Miami in partnership with Sustainable Travel International. This program debuted at the Cruise Shipping Virtual, the online tradeshow and conference which took place in September 2010. The three-tiered certificate program includes live conference sessions and webinars designed to help travel professionals and exhibitors recognize and achieve the benefits associated with sustainable tourism. During Cruise Shipping Miami 2011 there will be dedicated green-focused conference sessions to apply towards the certificate program. Information on the Green Certificate Program is available at http://www.cruiseshippingmiami.com/green-certificate-program.
ABU DHABI ANCHORS HOME PORT STATUS WITH MSC CRUISES ACCORD
Abu Dhabi’s ambition to become an international cruise hub has received a significant boost, following the signing, between Abu Dhabi Tourism Authority (ADTA) and MSC Cruises of a landmark co-operation agreement that will see one of the world’s fastest growing cruise operator deploy one of its top vessels to the UAE capital on a homeport basis from October 2011.
Abu Dhabi’s anticipated elevation from port-of-call to homeport status strengthens the UAE capital’s nascent cruise tourism credentials and serves as a core enabler in ADTA’s strategy to attract 2.3 million hotel guests to the Emirates by the end of 2012.
Under the terms of the agreement, Abu Dhabi’s Mina Zayed Port will serve as the primary embarkation and disembarkation point for the Italian operator’s maiden regional itinerary – scheduled for the 2011-2012 season – using its luxury MSC Lirica liner.
With its ultra-modern fleet, MSC Cruises’ entry into the Arabian Gulf will see MSC Lirica – a 59,000-tons vessel with a capacity of 2,199 guests in 784 cabins – provide 19 eight-day/seven-night cruises covering five destinations between November 2011 and March 2012.
“MSC Cruises’ commitment to Abu Dhabi as a homeport will deliver both tactical and strategic outcomes for the Emirates,” said Mubarak Al Muhairi, Director General, ADTA.
“Beyond the substantial, broad-based benefits to our domestic tourism sector through incremental gains in hotel guests, longer length of stay and greater spending, this partnership provides Abu Dhabi a firm footing on the international cruise tourism map and reinforces the strategic case for a world-class, purpose-built cruise terminal in the emirate.”
“MSC Cruises is proud to become the first cruise company to choose Abu Dhabi as a homeport.” said Pierfrancesco Vago, Chief Executive Officer, MSC Cruises. “With our state-of-the-art vessel MSC Lirica operating 95 calls and 19 rotations in the region, our presence will have a significant impact on the tourism industry of Abu Dhabi”.
To foster continued growth in the cruise sector, Al Muhairi revealed that ADTA will – by the end of the year – commission a technical and operational feasibility study in co-operation with relevant domestic and international stakeholders towards the development of a dedicated cruise terminal capable of handling mega and boutique cruises alike.
ADTA had earlier completed a cruise tourism study in February, with a key output being that full-fledged homeport status for Abu Dhabi has the potential to deliver upwards of 50,000 new visitors annually. MSC Lirica’s 19 voyages next season translates to a potential of 39,000 cruise arrivals alone.
“We see Abu Dhabi as an exciting cruise destination which has already proved immensely popular with international tourists” said Vago. “MSC Cruises will be an important catalyst in driving growth in cruise tourism in the region. After having discovered the UAE and their exciting attractions from our luxury ship, visitors will come back again, as they always do, further boosting the development and promotion of local economy.”
The ADTA-MSC Cruises co-operation is a major coup of the authority’s Horizons Abu Dhabi programme, an incentive-based trade engagement initiative designed to attract innovative promotional concepts to stimulate consumer demand across the emirate’s rapidly-expanding tourism offerings.
The pact will see the partners collaborate in a series of cross-marketing activities, leveraging their shared presence at international travel, tourism and cruise-specific shows. Taking in 14 different trade shows in 10 European and Asian countries, ADTA and MSC Cruises will share exhibition space for promotional purposes.
ADTA and MSC Cruises will also jointly mount a year-long promotional and publicity campaign in more than ten target markets to promote the MSC Lirica’s maiden season in the Gulf.
“This co-operative partnership is premised on ADTA and MSC Cruises utilising our combined influence, channels and brands to good effect in target markets of mutual interest,” said Al Muhairi.
“I am sure this will ensure a winning combination of a unique cruise product and a world-class destination”, added Vago.
Closer to home, ADTA and Abu Dhabi Ports Company, which operate Zayed, have pledged to oversee MSC Lirica’s berthing duties next season, as well as ensure all aspects of passenger handling meet international standards. ADTA is planning to boost its existing cruise terminal visitor centre adding facilities, such as a currency exchange facility and special stakeholder booths, to its current offering of heritage demonstrations.
The luxurious MSC Lirica which will mark the official entry of MSC Cruises in the Emirates with 19 rotations in 2011-2012, features a sophisticated and elegant decor, superb attention to details in all areas, the finest Italian and international cuisine and a dazzling array of entertainment and activities.
Surrounding MSC Lirica’s 19 regional forays will be repositioning cruises from-and-to Genoa, Italy, on October 14th 2011 and on March 9th 2012.
Royal Caribbean Reports a 55% Increase in Third Quarter Earnings, Increases 2010 Outlook and Comments on 2011
MIAMI, October 26, 2010 /PRNewswire/ — Royal Caribbean Cruises Ltd. (NYSE, OSE: RCL) today announced a 55% year-over-year increase in third quarter earnings, provided higher earnings guidance for full year 2010 and commented on 2011.
Key Highlights
-- For the third Quarter:
-- Third quarter 2010 net income increased 55% year-over-year to
US$356.8 million, or US$1.64 per share.
-- Third quarter close-in bookings were stronger than expected
while operating costs and fuel consumption were lower.
-- Third quarter Net Yields increased 5.2%, (7.2% on a Constant
Currency basis).
-- Third quarter Net Cruise Costs excluding fuel per APCD ("NCC
ex. fuel") declined 2.8%, (1.2% on a Constant Currency basis).
-- Looking to the rest of 2010:
-- Net Yields are expected to increase approximately 4%-5% in
the fourth quarter (approximately 5% on a Constant Currency
basis) and 4%-5% for the year on both Constant Currency and as
reported basis.
-- NCC are expected to be down approximately 1% for the full year.
-- EPS expectation has been increased for the full year 2010 to
US$2.43 to US$2.47. Fourth quarter 2010 EPS is expected to be
in the range of US$0.08 to US$0.12 after taking into account
two incidents that cost the company about US$0.05.
-- Looking to Next Year:
-- While it is early in the booking cycle, 2011 Yields are
trending positively in all four quarters and the company
expects yield increases in 2011 comparable to 2010. As a
result, early 2011 EPS modeling indicates that next year will
set a new EPS record for the company.
“We continue to characterize demand for our brands as steady and solid and the strength of our third quarter results is certainly a validation of that,” said Richard D. Fain, chairman and chief executive officer. Fain continued, “Profitability momentum moving into 2011 is also quite strong with our newest vessels performing exceptionally well and our management team controlling costs very effectively. The economy is still tough, but even facing such headwinds our outlook is remarkably encouraging.”
Third Quarter 2010 Results
Royal Caribbean Cruises Ltd. today announced net income for the third quarter 2010 of US$356.8 million, or US$1.64 per share, compared to net income of US$230.4 million, or US$1.07 per share, in the third quarter of 2009. This represents a 55% increase in earnings year-over-year in the third quarter.
Revenues improved to US$2.1 billion in the third quarter of 2010 compared to US$1.8 billion in the third quarter of 2009, as a result of capacity increases and yield improvements. Net Yields for the third quarter of 2010 increased 5.2% (7.2% on a Constant Currency basis).
In the third quarter of 2010, NCC decreased 2.3%, and NCC excluding fuel decreased 2.8%. Excluding currency impacts, the comparable figures would have been decreases of 1.1% and 1.2%, respectively.
Continued fuel conservation efforts resulted in better than expected fuel usage of 342,400 metric tons during the third quarter. At-the-pump pricing (including the benefit of the company’s hedging) was in-line with earlier calculations at US$481 per metric ton. Altogether, the quarter’s fuel expenditures were approximately US$5 million better than previous calculations.
Forward Guidance
The company reported that the current revenue environment has remained stable and continues to be characterized as slowly improving. Additionally, booked load factors and average per diems continue to run ahead of same time last year for the remainder of the year. Fourth quarter 2010 Net Yields are expected to improve approximately 5% on a Constant Currency basis, or approximately 4%-5% on an as-reported basis. Full Year 2010 Net Yields are expected to improve approximately 4%-5% on both Constant Currency and as-reported basis.
Owning primarily to timing, NCC are forecasted to be up approximately 2% in the fourth quarter, or up 3% on a constant currency basis. On a constant currency basis, full year NCC guidance remains unchanged at down approximately 1%. On an as reported basis full year NCC are down approximately 1%.
Operational disruptions on Pullmantur’s Pacific Dream and the Celebrity Century have negatively impacted the company’s fourth quarter EPS guidance by approximately US$0.05.
Looking to 2011, while recognizing it is still too early to provide definitive guidance, the company reported that early indications are encouraging. At today’s exchange rates, the company expects full year 2011 Net Yields to increase by a similar proportion to 2010. The company also noted that its business is seasonal and that the biggest yield declines caused by the recession impacted the second and third quarters more than they impacted the first and fourth quarters. As a result, the company expects that the most meaningful yield recovery in 2011 will occur correspondingly during those same two summer quarters. First quarter 2011 Net Yields are currently expected to improve 2%-4%. Taking into account these revenue trends as well as current fuel prices and exchange rates, the company expects 2011 EPS to exceed its previous record of US$3.26 per share.
With only one ship delivery in 2011, capital commitments are dropping by more than 50% from 2010′s levels. This slowing capacity investment combined with improving profitability is expected to generate meaningful free cash flow (cash from operating activities less capital commitments).
Fuel Expense
The company does not forecast fuel prices and its cost calculations are based on current at-the-pump prices net of hedging impacts. Based on today’s fuel prices the company has included US$167 million and US$651 million of fuel expense in its fourth quarter 2010 and full year 2010 guidance, respectively.
The ongoing focus on fuel conservation has allowed the company to further reduce its full year 2010 consumption estimate to 1,318,000 metric tons of fuel versus the estimate of 1,327,000 metric tons the company provided in July. Forecasted consumption is now 50% hedged for the remainder of 2010, 58% hedged in 2011, 55% hedged in 2012 and 22% hedged in 2013.
MSC CRUISES IS OFFERING FANTASTIC PRICES TO THE CARIBBEAN
MSC Cruises is offering fantastic prices to the Caribbean. MSC Poesia will be cruising in the Caribbean from 1 November 2010 to 6 March 2011.
Customers can choose from a wide variety of itineraries ranging from 7, 10 and 11 night sailings. A 7 night cruise starts from £399 per person whilst a 14 night cruise starts from £550 per person. With these unbeatable prices there is also an opportunity to combine itineraries and gain extra savings.
Furthermore MSC Cruises has just launched a Caribbean Mini brochure dedicated to the British market. The brochure features full details about MSC Poesia, her itineraries and prices. Moreover, travel agents have the opportunity to earn a further 10% commission on MSC Poesia’s popular excursions.
For further information or to book a cruise with MSC Cruises visit www.msccruises.co.uk or call MSC Cruises on 0844 561 1955
BIGGER, BETTER, FASTER… MSC CRUISES RE-LAUNCHES NEW WEBSITE
MSC Cruises is delighted to announce that its brand new website will be live from 1st October 2010, www.msccruises.co.uk. Completely redesigned and restructured, the new site has a slick look-and-feel driven by more powerful technology, providing a faster and more dynamic user experience. Packed with interactive web 2.0 content such as video streams, multimedia tours and quick search tools, visitors can immerse themselves into a wonderful online universe, perfect for planning their next cruise holiday.
The new site, composed of over 700 static pages, 1300 dynamic pages and over 5,000 glorious images as well as videos and virtual tours is an exciting, more user-friendly version of the previous website. Fully optimized for search engines, the crisp new-look site boasts a more intuitive and user-friendly navigation and layout. Visitors will notice a significant difference and immediate ease of use compared to the old site.
Enhanced content
Visitors will find extensive information about the MSC Cruises fleet and in-depth content on all MSC cruise destinations, comprehensive overviews of each destination city through to the finer details of the cruise excursions including what to wear and weather. A new section on the MSC Club will prove informative to existing and new members, as will another brand new section about what to expect from an MSC cruise holiday.
Born from research
Rather than simply being a smart marketing exercise, the decision to re-launch www.msccruises.co.uk was born out of intense research and the understanding that crisp design and intuitive navigation enhances the online experience. Great attention was paid to researching the most frequently-used keywords by MSC’s target traveller audience, as well as the quality of content, making searches more pertinent.
MSC Cruises is delighted with the new website, a fitting online environment that truly reflects the luxurious environment onboard!
Key features of the re-look website:
- Original web content
- More visitor interaction, such as social bookmarking, RSS feeds, web 2.0 video streaming
- Brand-new multimedia area
- New and revised destinations section (macro-destinations, countries and ports)
- A dynamic cruise search tool, including departure dates and calendar
- Features live prices and availability
- Optimised to render well on new generation phones




