London, the capital’s convention bureau, has won a prestigious Gold Service Award voted for by readers of U.S. business magazine M&C Magazine.The prestigious awards honors Convention & Visitors Bureaux that have excelled in professionalism and dedication in their service to meeting professionals.
Winning the U.S-based award for the fifth year in a row since Visit London opened its office in North America in 2003, the award was bestowed on the Visit London team for their dedication and quality service given to customers.
M&C’s readers made selections based on key criteria including: professionalism of staff; support on hotels and site inspections; assistance with ground transportation planning; guidance on local attractions; and liaison with local suppliers and services.
Chris Lynn, Visit London’s Sales Manager North America & Long Haul said: “Visit London is delighted to have won this award for the fifth year in a row. This award is particularly important to us because it is voted by actual readers. We’d therefore like to thank everyone who made the effort to reward us for our hard work; the recognition gained through this award is tantamount to our investment in knowing our customers better and developing creative solutions in order to achieve clients’ business objectives. Visit London is seen as an innovative and exciting organisation both in its approach and the opportunities it provides to meeting & event providers and their customers.”
“To continually provide quality service to clients sets these superior bureaux apart. All our Gold Service-winning CVBs know the value of creating a lasting impression can never be understated” said Bernard E. Schraer, Meetings & Conventions’ Group Publisher.
“The 2009 Gold Service winners continually excel in many valuable areas of service, impressing not only their clients but also the demanding readers of M&C.”
Schraer added “Our entire staff joins M&C’s readers in honoring these outstanding CVBs who continue to focus on effective working partnerships with meeting professionals.”
