Cititravel, Spain’s leading privately owned Destination Management Company, is shortly to celebrate the 25th anniversary of its founding in Benalmadena on the Costa del Sol.
In those far-off days it was so complicated to secure a business line in Spain that contact with the outside world was maintained via the telephone of the bar next door to the office! A quarter of a century later and Cititravel’s team of over 40 multi-lingual professionals now operates from fully owned offices in Malaga, Barcelona, Madrid, Valencia, Seville and Tenerife whilst partners Viajes Kontiki provide support in the Balearic Islands.
The steady growth and expansion of the company has been matched with a very prudent fiscal policy which has meant that profits have been kept within the company to build up solid reserves. The wisdom of this policy has been vindicated in the light of the current economic crisis and has helped Cititravel come through a challenging 2009 to bounce back in what is proving to be a very encouraging performance in 2010.
Never inclined to rest on its laurels, Cititravel has new initiatives under way to respond to the concerns and trends within the modern market place. In addition to an internal quality management system and the offer of a bond to secure clients’ deposit payments the company will be shortly accredited with ISO certification in the fields of the Quality, Environment and in Data Protection. In addition to this, priority is being given to develop “green” activities and to respond to the requirements of ever more strict regulations on health and safety.
Twenty-five years of experience provides a very solid base from which to build on but Cititravel always remains forward looking with the aim of staying at the cutting edge of their industry field for many decades to come.
