Described as ‘Best in the World’ by the Independent Travel Award panel, Heathrow topped other world class airports including Changhi Singapore and Hong Kong, as well as UK airports London City and Manchester to claim the prestigious Airport of the Year award.
The Independent Travel Awards collated the shortlist from thousands of public votes and an expert panel of 10 judges selected the winners. The judges described the UK’s only hub airport as “beating all comers,” acknowledging Heathrow’s successful opening of Terminal 2 and closure of Terminal 1 in the last 18 months, “all while extracting more capacity than any other two-runway airport in the world”.
This follows Heathrow’s £11bn investment programme and marks the step change the airport is working towards to become the best in the world. The award is also testament to the excellent service delivered by staff to the 73.4 million passengers passing through each year.
John Holland-Kaye, Chief Executive of Heathrow said:
“Our vision is to give the passengers the best airport service in the world, we still have some way to go, but this award shows that we’re on the right path to make every journey better for our passengers. I am delighted to receive this award and dedicate it to all the people who work extremely hard every day to make Heathrow better.
“Heathrow is the front door to the UK and takes British people, exporters, families and businesses to every corner of the globe. We will work continuously to remain one of the best airports and with support for expansion we can take Britain even further across the world.”
Delphine Attree, Security Officer at Heathrow said; “this award makes me feel really proud to work at an award winning airport and to be part of a team that has helped make this happen.
