Europe’s most professional congress bureau

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Team_VCBThere are now eight Certified Meeting Professionals working at the Vienna Tourist Board’s Vienna Convention Bureau (VCB). No other European congress bureau has so many employee who have earned this special quality seal.

The VCB at the Vienna Tourist Board is officially Europe’s most highly qualified convention bureau: a total of eight employees have now completed Certified Meeting Professional (CMP) training, with Silke Spreitzenbarth, Marketing and Project Coordinator for Germany, Switzerland and Scandinavia the most recent graduate. The CMP title can only be used by congress experts who have completed a rigorous training program and subsequently demonstrated their expertise in a demanding final examination.

The other holders of this prestigious title are deputy head of the Vienna Convention Bureau, Ulrike von Arnold; Marketing Manager for the United Kingdom and Ireland, May Sollinger-Soucek; Marketing Manager for the USA, Canada, India and Australia, Verena Jandak; Marketing Manager for France, Benelux and Russia, Marina Knittel; Marketing and Project Coordinator for the United Kingdom, Ireland, USA and Canada, Judith Settele; Assistant and Web Manager, Eva-Maria Hauer and Marketing Manager for Associations, Ingeborg Schneider.

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The Certified Meeting Professional program is run by the Convention Industry Council (CIC), an association of 33 organizations worldwide who are committed to exchanging information and developing the highest professional quality standards for the international meetings industry.

Candidates are required to have certain qualifications and extensive experience of working in the sector before they can even apply for a place on the program. Successful applicants go on to complete a course using materials provided by the CIC before sitting a final written exam that lasts several hours.

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Author: Vassilis

Vassilis is the founder and Executive Editor of XeniosWorld, Greece's leading English-language travel trade media since 1997. With 30+ years in media and hospitality, he's worked with over 200 luxury hotels and resorts across Greece. A marketing graduate with postgraduate studies, Vasileios specializes in hotel digital marketing, direct booking strategies, and tourism industry innovation. His insights reach 45,000+ hospitality professionals globally. Based in the UK and Greece, he's passionate about helping hotels leverage technology and data-driven strategies to increase revenue and reduce OTA dependency.