Thomas Cook Rescue Programme Brings Package Holidaymakers Back Home

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PETERBOROUGH, England, April 20, 2010 /PRNewswire/ — With the latest news that airspace will remain open around Glasgow and Newcastle until midnight tonight, Tuesday 20th April, three Thomas Cook Airlines rescue flights have departed from Glasgow to pick up passengers from Cancun (Mexico) Heraklion (Crete) and Sharm El Sheikh (Egypt) and one from Newcastle to pick up holidaymakers in Lanzarote.

Providing airspace remains open, these flights will all return tonight along with 10 other Thomas Cook Airlines flights from short and mid-haul destinations, repatriating around 2,500 passengers in total.

Manny Fontenla-Novoa, Group CEO for Thomas Cook ( http://www.thomascook.com/) Group plc, said; “As the UK airspace restrictions have now been lifted for a short time over Glasgow and Newcastle Airports, our teams overseas and in the UK are all hands on deck to get as many people back to the UK as possible during this small window.

“Elsewhere, we have been working around the clock with our network of global partners to find alternative means of getting our customers home, and keep customers in the UK informed of the latest developments.”

Currently the travel company has more than 50,000 British holidaymakers stranded overseas, but has managed to bring around 2,500 people home so far.

The rescue programme continues, details as of 14:45 on Tuesday 20th April:

    - In partnership with Celebrity Cruises, 1,000 Thomas Cook customers will
      be transported back to Southampton on the new Celebrity Eclipse which
      will depart from Bilbao, Spain arriving back in the UK on Friday 23rd
      April.

    - Thomas Cook Airlines has been running a series of rescue flights for
      holidaymakers currently stranded in the long-haul destinations of
      Mexico, Dominican Republic and Cuba. These customers have been brought
      back into Portugal and Spain, so that when airspace fully re-opens it
      will be quicker and easier to bring them back into the UK. From there,
      these holidaymakers can also be brought back over land if such the
      delays continue.

    - Arrangements also continue to bring those customers in short haul
      destinations back over land and yesterday 500 people were brought back
      from Italy and Spain via coach and ferry and a further 250 passengers
      will also come back via this mode of transport today. A dedicated team
      is accompanying customers for the return journey to ensure they have
      the necessary support and assistance. 

For more information please visit http://www.thomascook.com/iceland-volcano-information/

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Author: Editor